What are the responsibilities and job description for the Customer Data Management Junior Associate Consultant (Intern) position at Mercedes-Benz Group?
Aufgaben About Us
Mercedes-Benz USA is responsible for the sales, marketing, and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find a tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks
Department Summary
The MBUSA Digital Experience vision is to create a seamless end-to-end experience that's focused on the customer and fearlessly defines the future of digital. Digital Experience delivers on this through its rallying cry of : Innovate. Disrupt. Lead. The ideal candidate will possess a background in the use of various data analysis techniques, data modelling, and working with customers to create business value from data
Mercedes-Benz USA Customer Data Management Junior Associate Consultant Overview and Responsibilities
The Junior Associate Consultant (JAC) is will act as the technical ambassador of business teams and work with mostly internal customers on creating business value from customer data. The JAC will be the expert on identifying target audiences, creating dashboards and reports for customer data use cases, and implementing processes for data quality to ensure effectiveness of the different use cases
Primary Responsibilities of JAC :
This role will work on all aspects of Mercedes-Benz North American customer data from data intake and data enhancements to consumption by various internal customers. The JAC will work with various business units on implementing self-serve dashboards for identifying specific customers or groups for a variety of business programs and marketing initiatives and will also be responsible for implementing Data Quality reporting to drive data hygiene standards and improvements
The JAC will act as the SME on customer profile matching logic (Master Data Management) and work closely with MB IT and vendors to refine and enhance the North American Customer 360 profile.
Qualifikationen Qualifications
- Last year of bachelor's program or graduate program
- Available from March 31st, 2025 to March 30th, 2026
- Hybrid in-person schedule, up to 28 hours maximum per week
- Proof of Proficiency (Portfolio, Recommendation Letters, etc.)
- Oral and written communication skills in English
Preferred Skillset
Experience in Data Analytics, Data Science, Business Intelligence, Master Data Management, or related field
Experience in scaling data and digital services
Proficiency in data analysis and visualization tools and languages such as SQL, Databricks, Power BI
Customer and target oriented thinking
Strong self-motivation and organization and ability to work in an agile environment
Great collaboration and partnership skills with both internal and external stakeholders
EEO Statement
Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law
