What are the responsibilities and job description for the Parts Consultant Shop Counter position at Mercedes-Benz Manhattan?
The mission of the Mercedes-Benz Manhattan Parts Consultant Shop Counter is to service customers.
The Parts Consultant should be knowledgeable about parts and the use of the parts catalogs.
He/she should be capable of dealing intelligently with customer both in person and on the phone and handle wholesale parts needs at the
counter for internal and outside demands. This position will cross-train with Parts Consultant – Retail position.
- The Mercedes-Benz Manhattan Parts Consultant Shop Counter must provide a consistently outstanding brand and customer experience
through consistently outstanding preparation, attitude, and teamwork.
- Handle customer requests promptly and ensure proper parts selection.
- Tag and maintain inventory of warranty parts.
- Demonstrate professional personal behavior, conducting self in a
manner that brings credit to the dealership and is befitting to customer
contact requirements.
- Complete all paperwork accurately and on time.
- Be knowledgeable of parts automation requirements.
- Accurately complete entry and relief of sales from inventory.
- Assist with regular parts inventories and the selection of parts for return
under parts obsolescence protection program.
- Assist with annual inventory.
- Assure proper storage of all newly received parts.
- Help maintain Parts Dept. in an orderly condition.
- Maintain and update bin labels as required.
- Return parts to proper location.
- Assist in physical re-arrangement of layout.
- Attend group training sessions as required and keep current on new
products and product updates.
- Maintain a clean and safe work area.
- Able to commute into and out of Manhattan/New York City on a daily basis.
The hourly rate for this position is $23-$26 per hour. There is commission included in this position as well.
Qualifications
- High School Diploma or equivalent work experience
- 2 years of Mercedes-Benz Parts experience
- Proficiency in ADP preferred
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Weekends as needed
People with a criminal record are encouraged to apply
Experience:
- Mercedes-Benz Parts: 2 years (Required)
Work Location: In person
Salary : $23 - $26