What are the responsibilities and job description for the Service Technician position at MERCEDES-BENZ OF ASHEVILLE?
Automotive Service Technician
What We’re Looking For
Fields is looking for Technicians to join our team. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer.
About Us
FIELDS AUTO GROUP
Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort.
Fields Mercedes-Benz of Jacksonville is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships.
Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five, Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.
What We Offer - Benefits
Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services
Responsibilities
- Perform work specified on the repair order with efficiency and in accordance with dealership
- Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
- Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
- Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs
- Executing repairs under warranty to manufacturer specifications
Qualifications
- 2 years of Service Technician experience required
- A level qualifications, including Diagnostic, Electrical and Engine Repair
- Must hold a high school diploma or equivalent
- Excellent customer service skills
- Basic Computer skills
- Positive, friendly attitude, along with a customer service mentality
- Enjoy working in a fast paced environment
- Team player
- Valid Driver’s License with an acceptable motor vehicle driving record according to dealership guidelines
- Ability to learn new technology, repair and service procedures and specifications Able to operate electronic diagnostic equipment
