What are the responsibilities and job description for the Warranty Administrator-Mercedes Benz of Burlington position at Mercedes Benz of Burlington?
Description:
Mercedes Benz of Burlington, part of the Lyon-Waugh Auto Group, is searching for an individual to join our diverse team as a full-time Warranty Administrator. Our ideal candidate will be an someone goal orientated, friendly and have previous automotive warranty experience. In return, you will be part of a dynamic company that provides our people with support, career advancement opportunities and great benefits.
Schedule: Monday-Friday 8am-4:30pm
Compensation Plan: Base hourly rate plus monthly bonus structure
What you will do:
- Maintain Warranty Receivable Schedule and submission of warranty journal entries
- Process parts and inventory warranties
- Communicates with service advisors and service technicians to define the scope of a warranty claim resolution and to set expectations
- Follow and process each claim to ensure dealer payment
- Provide all reports necessary for managers
- Other tasks as assigned by the management team
What we can offer you:
- A robust benefits package that includes Blue Cross medical, dental and vision. As well as life, disability, pet insurance and more!
- 401(k) plans with a company match
- Growth opportunities within the entire Lyon-Waugh organization
- PTO package that includes paid holidays, vacation and sick days; as well as your birthday off and a paid day to volunteer in your community!
- Employee Referral bonuses
- Longevity bonuses and paid trips
- Employee discounts on merchandise, repairs and vehicle purchases
- Tickets to concert/sporting events and more
Our ideal candidate will:
- Have a minimum 2 years experience with automotive warranty processing
- Have experience with automotive software such as Dealertrack
- Possess the ability to prioritize tasks; dependable
- Have intermediate computer skills including Excel
- Be a team player and willing to assist with month-end close
- Have exceptional customer service skills
- Be able to communicate in a positive & professional manner verbally and written
- Be self-motivated and result driven
