What are the responsibilities and job description for the Automotive Warranty Administrator position at Mercedes-Benz of Littleton?
Company Overview
Mercedes Benz of Littleton is a leader in the automotive industry dedicated to delivering top-tier customer service and excellence. We pride ourselves on innovation, teamwork, and professionalism, and we're looking for a detail-oriented individual to join our team as a Warranty Admin Specialist.
Position Summary
As a Warranty Admin Specialist, you will manage warranty claims processing and ensure compliance with manufacturer and company guidelines. Your role is pivotal in maintaining the integrity of the warranty process, maximizing reimbursements, and supporting our service team.
Key Responsibilities
- Process warranty claims in a timely and accurate manner.
- Review and validate warranty repair orders for compliance with manufacturer policies.
- Maintain up-to-date knowledge of warranty policies, procedures, and changes.
- Communicate effectively with manufacturers to resolve discrepancies and obtain approvals.
- Track and report warranty claim status and performance metrics.
- Collaborate with the service department to ensure proper documentation and adherence to warranty guidelines.
- Identify and address potential warranty fraud or abuse.
Qualifications
- Proven experience as a Warranty Administrator or in a similar role, preferably in the [specific industry, e.g., automotive] sector.
- Strong knowledge of warranty policies, procedures, and industry standards.
- Excellent organizational and time-management skills.
- High attention to detail and accuracy.
- Proficiency in [specific software, e.g., dealership management systems, Microsoft Office Suite].
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
What We Offer
- Competitive salary.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
How to Apply
If you’re passionate about delivering exceptional service and thrive in a detail-oriented role, we’d love to hear from you. Please send your resume and a cover letter to sbitzer@mboflittleton.com.
Mercedes Benz of Littleton is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $23.33 - $24.99 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Experience:
- Warranty Administration: 3 years (Required)
Ability to Commute:
- Littleton, CO 80122 (Required)
Ability to Relocate:
- Littleton, CO 80122: Relocate before starting work (Required)
Work Location: In person
Salary : $23 - $25