Dealership Coordinator

Description

Veterans encouraged to apply

No prior automotive industry experience is required to apply!

The Service Porter is a vital member of the service department team, ensuring smooth operations and a positive customer experience. You'll be responsible for cleaning, maintaining, and moving vehicles, while also assisting service advisors and technicians.

Responsibilities:

• Demonstrating a high “HQ” (Hospitality Quotient) consisting of kindness and optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity
• Greet and assist clients in a professional manner
• Provide prompt, courteous and accurate service to internal and external customers
• Assist customers with "will-call" service
• Operate cash register, process and record payment according to method of payment, i.e. cash, credit card, and balance total payment per day
• Assist with the processing of DMV paperwork when necessary
• Determine proper method of shipment and prepare shipping documents for outgoing items according to specifications
• Maintain inventory of shipping materials and supplies
• Help assist in pulling parts to be deliver to technicians, and to retail
• Perform clerical duties such as filing, making copies, prepare outgoing mail and correspondence, including e-mail and faxes
• Drive company vehicles to runs errands as assigned (bank runs, DMV runs, etc.)
• File and purge repair orders in accordance with company policies
• Assist with physical and perpetual inventory
• Shuttle customers when necessary
• Prepare loaner agreements when necessary
• Assist with warehouse stock counts throughout the year
• Assist with counter help from time to time
• Report to Department Manager of assigned duties
• Perform other duties as assigned

Qualifications:

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• At least 18 years of age
• High school diploma or general education degree (GED);
• Three to six months of related experience and/or training; or equivalent combination of education and experience.
• Valid state driver's license required
• Demonstrate understanding and application of principles, rules and regulation of the subject matter
• Demonstrate knowledge of operating a personal computer and its applications and other office machines
• Demonstrate ability to interact with customers in a professional manner by listening, determining the need and assisting the customer promptly Language Skill:
• Demonstrate ability to read and comprehend simple instructions, short correspondence, and memos
• Demonstrate ability to write simple correspondence
• Demonstrate ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
• Demonstrate ability to communicate customers' interests, needs, and request to management
• Desire to work as a team player and uphold the company’s standards of professionalism and integrity
• Strong communication skills

Benefits of Working at Swickard:

• Open Service Appointment Schedule – customers schedule service appointments with us when it’s convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Ongoing training and support
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

Competitive benefits package:

• Insurance: medical, dental, vision, life and pet insurance
• Optional disability coverage
• 401k plan – invest in your future!
• PTO and paid Holidays

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• We’re a hospitality company that happens to sell cars, parts, and services.
• We are a team. Everyone plays a role in our success.
• Culture: Our culture is defined by a few core principles: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?

To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our career's alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.

Salary : $20 - $28