What are the responsibilities and job description for the Certified Smog Inspection & Repair Technician position at Mercedes-Benz of Palo Alto?
Description
This position is responsible for performing state-mandated smog inspections on vehicles, diagnosing and repairing vehicle emissions systems, and ensuring customer satisfaction.
Key Responsibilities:
- Smog Inspections:
- Perform accurate and efficient smog inspections on a variety of vehicles according to state regulations.
- Utilize state-approved smog inspection equipment and software.
- Diagnose and repair vehicle emissions systems to pass smog inspections.
- Maintain accurate and complete inspection records.
- Adhere to all state and federal smog inspection regulations.
- Vehicle Repair:
- Diagnose and repair a wide range of vehicle emission system components, including:
- Catalytic converters
- Oxygen sensors
- EGR valves
- PCV valves
- Mass airflow sensors
- Evaporative emissions systems
- Perform necessary repairs accurately and efficiently.
- Use diagnostic tools and equipment to identify and troubleshoot emission system problems.
- Advise customers on necessary repairs and provide accurate cost estimates.
- Diagnose and repair a wide range of vehicle emission system components, including:
- Customer Service:
- Provide excellent customer service to all customers.
- Explain repair procedures and costs clearly and concisely.
- Answer customer questions and concerns promptly and professionally.
- Build and maintain strong customer relationships.
- Other Duties:
- Maintain a clean and organized work area.
- Assist other service technicians as needed.
- Participate in ongoing training and education to stay updated on the latest emissions regulations and repair techniques.
- Adhere to all dealership policies and procedures.
Qualifications:
- Required:
- Valid and current state-issued smog inspection license.
- ASE certifications in Engine Repair and/or Emissions Repair (preferred).
- Proven experience in automotive repair, with a focus on emissions systems.
- Strong diagnostic and problem-solving skills.
- Excellent customer service and communication skills.
- Ability to work independently and as part of a team.
- Preferred:
- Experience with a variety of vehicle makes and models.
- Knowledge of dealership management systems.
Physical Requirements
- Ability to stand, walk, and sit for extended periods of time.
- Ability to lift and carry heavy objects.
- Ability to work in a noisy and sometimes dirty environment.
- Ability to use hand tools and power tools.
- Good eyesight and hearing.
- Ability to work in a physically demanding environment.
Benefits of Working at Swickard
- Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
- Open Service Appointment Schedule – customers schedule service appointments with us when it’s convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
- Progressive pay plans - As your tenure increases and you complete more certifications, we’ll pay you more!
- Paid manufacturer training – we’ll pay to help you gain new certifications and advance your career with some premier manufacturers.
- Positive Culture - Be part of a supportive and collaborative team.
- Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.
- We are an Equal Opportunity Employer and value diversity and inclusion at our company.
About Us
- We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
- We’re a hospitality company that happens to sell cars, parts, and service.
- We are a team. Everyone plays a role in our success.
- Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
- Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
- We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?
To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.
Salary : $45 - $65