What are the responsibilities and job description for the Automotive Parts Counter Person position at Mercedes-Benz of Smithtown?
Description
Mercedes-Benz of Smithtown is looking for a Parts Counter Person to help support our team and provide customers with exceptional experiences. At Mercede-Benz of Smithtown, we believe our associates are our greatest asset. If you are looking for a career with an extraordinary company, Mercedes-Benz of Smithtown is the perfect career choice.
What We Offer
- Medical and Dental
- 401K
- Paid time off and vacation
- Growth opportunities
- Paid Training
Responsibilities
- Oversee the parts sales process from start to finish
- Communicate with customer on parts status
- Communicate with staff and customers in a friendly and professional manner
- Answers phone calls, providing price quotes and other information
- Reviews body shop estimates to ensure the ordered parts are correct and all pricing is in line with the estimate
- Provides high-level service to internal and external customers
- Pulls and fills orders from stock
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
- Locates out-of-stock parts from an outside source and submits an emergency order
- Make sure all internal requests for parts are billed on the service repair orders
- Receives payment from retail customers or obtains credit authorization
- Set up orders for daily shipment, delivery, or pick-up
Requirements
- CDK experience is preferred but not required
- Mercedes Benz experience a major plus
- Have a High School Diploma or equivalent
- Can work in a fast-paced work environment
- Have strong organizational and time management skills
Salary : $55,000 - $75,000
