What are the responsibilities and job description for the Sales Associate position at MERCER CARPET ONE, INC?
Job Description
Job Description
Summary
Mercer Carpet One Floor Home is a 3rd generation family-owned and operated business for the last 60 years in Westminster, Maryland. Since we belong to the largest floor covering cooperative in the world, we can offer the very finest flooring products.
Mercer Carpet One Floor Home offers the largest selection of carpet, hardwood, laminate, ceramic tile, vinyl, area rugs, and countertops. Along with this, we provide the most competitive prices and back them with a Lifetime Installation Guarantee!
Mercer Carpet One Floor Home has the philosophy of maintaining superior quality, selection, training, and customer service to the greater Baltimore, Frederick, and Washington D.C. area. We believe in creating a family-friendly work environment where each person is an integral member of the team, yet responsible for their results and earning potential. We are seeking a flooring consultant who excels and prospers in a fast-paced retail environment.
The Sales Associate is a self-motivated individual who enjoys flooring and design and can build client relationships to keep our clients coming back. As our customers are our neighbors, customer satisfaction is paramount. The flooring consultant will provide the very best personal service from the minute the customer walks in the door until the job is completed in addition to maintaining the relationship beyond installation.
Duties
Please note that the following is the minimum required; all experience levels above the responsibilities and qualifications listed below are welcomed.
Responsibilities of the Sales Associate
Meet and greet customers
Consult with the customer with their needs
Walk the customer through our products and services
Design the project and drawings needed
Job-site visit with the customer for measurements
Manage the project from start to finish
Expectations of the Sales Associate
- Complete product knowledge training
- Stay up-to-date on products and services
- Attain personal sales goals
- Ensure customer satisfaction in difficult situations
- Follow-up on orders
- Set-up installation process
- Follow up on customer satisfaction and collect the balance
- Prospecting and networking
Requirements
Qualifications of the Sales Associate
Benefits
We offer the following opportunities and benefits :
