Senior Mailroom Clerk

Description

Summary: The Senior Mailroom Clerk will oversee all day-to-day operations of the mailroom including

shipping and receiving of packages and mail, training part-time and fill-in help, customer transactions, and

identifying and solving problems.

Essential Duties and Responsibilities:

•  Responsible for the day-to-day operations of the campus mailroom to include receiving, sorting and distributing incoming and outgoing mail.
• Communicate effectively with students, faculty and staff providing good customer service. Answer questions and solve problems related to mail and packages.
• Pick up and transport mail and packages to and from the proper facilities.
• Read and comprehend all major mailing and package company vendor rules and regulations and apply them to our customer requirements.
• Operate and maintain postage meter and scanning equipment.  

Knowledge, Skills and Abilities:

• Must be able to load van with mail and packages and deliver to appropriate areas as needed.
• Must be able to handle multiple tasks simultaneously.
• Must be able to identify and solve problems, communicate effectively and perform critical thinking processes.
• Must be able to operate electronic equipment and maintain its proper use.
• Must be self-motivated position and capable of working with little supervision.

Minimum Qualifications:

• High school diploma or equivalent required.
• Two years’ experience preferred; shipping and receiving knowledge a plus.
• Requires valid driving license and state-mandated background clearances.
• Computer literacy with knowledge of Microsoft Office, email communication systems and package scanning software.
• Any equivalent combination of experience, training, and/or education approved by Human Resources.

Physical Demands:

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed in both indoor and outdoor environments.

Physical: Primary functions require sufficient physical ability and mobility to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to lift up to 50 lbs., walk up multiple steps, carry, push, and/or pull moderate to heavy amounts of weight; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

This description is intended to provide a general scope of the position. This job description may

include other duties as assigned by manager.