Inside Sales Representative (MCA/Merchant Services)

Merchant Industry is a leading provider of credit card processing, dual pricing solutions, and a range of business support services including MCA loans and industry-specific training. We supply comprehensive equipment solutions— POS systems, terminals, and virtual gateway devices—to support business owners with efficient, cutting-edge payment systems. At Merchant Industry, we prioritize internal promotion, skill development, and collaborative growth within our dynamic, fast-paced culture.

Position Overview:
We are actively seeking a motivated and driven Inside Sales Representative to join our team and drive new business for our innovative payment solutions. This role offers extensive paid training and access to high-value warm leads, providing a strong foundation for career advancement and substantial earning potential. With an uncapped commission structure, this role is ideal for sales professionals eager to excel.

Key Responsibilities:

• Respond to customer inquiries and warm leads from business owners requesting information on our products and services (POS systems, terminals, payment processing).
• Conduct outbound calls to potential clients, qualifying leads and identifying key decision-makers.
• Assess client needs, addressing pain points in their payment processing, and recommend tailored solutions.
• Manage the full sales cycle from the initial call to closing, ensuring an exceptional customer experience throughout.
• Maintain accurate records of customer interactions and sales activities in the CRM.
• Collaborate with Risk/Underwriting, Technical Support, and other cross-functional teams to deliver a seamless onboarding experience.

Qualifications:

• 2 years of experience in sales, specifically selling merchant services and/or MCA loans.
• Strong verbal and written communication skills, with a consultative sales approach.
• CRM experience (e.g., Salesforce, HubSpot, proprietary CRM).
• Bachelor’s degree or equivalent professional experience.
• Self-motivated, coachable, and adaptable.
• Bilingual in English/Spanish is a plus.

Compensation & Benefits:
This Inside Sales role offers a robust compensation package designed to reward high performance:

• Base Salary: $23 per hour plus uncapped monthly bonuses and residuals.
• Residual Commissions: Monthly residual commissions with growth potential.
• Additional Earnings on Equipment Sales: Bonuses for POS equipment and terminals sold.

Comprehensive Benefits Package:

• Access to high-quality inbound leads
• Choice of medical and dental plans
• Flexible PTO
• Retirement benefits with employer match
• Pretax commuter benefits

Why Join Merchant Industry?
At Merchant Industry, we’re committed to fostering a collaborative environment where team members are encouraged to share ideas and pursue career advancement. We support employees with world-class training, promote from within, and create opportunities for you to progress in a growing industry.

Job Type: Full-time

Pay: $45,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Supplemental Pay:

• Commission pay

Experience:

• MCA or Merchant Processing Sales: 1 year (Required)

Ability to Commute:

• Astoria, NY 11106 (Required)

Work Location: In person

Salary : $45,000 - $120,000