What are the responsibilities and job description for the Personal Banker - Richmond, IN position at Merchants Bank IN?
Job Type
Full-time
Description
The Personal Banker is responsible for providing premier customer service to both existing and potential customers by actively listening to customer requests and efficiently responding with sound, accurate solutions. A successful Personal Banker will focus on accurately processing account transactions, account openings, account changes and loan transactions while establishing positive professional relationships with customers and colleagues.
In one year as a Personal Banker, you will know you were successful if you…
What we are looking for…
Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple lines of business, including Federal Housing Administration (“FHA”) multi-family housing and healthcare facility financing and servicing; mortgage warehouse financing; retail and correspondent residential mortgage banking; agricultural lending; and traditional community banking. Merchants Bancorp, with $17 billion in assets and $14.1 billion in deposits as of December 31, 2023, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Servicing, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana.
We are very proud of being recognized both nationally as one of the top-performing public banks in the US. By S&P Global Market Intelligence and locally as a Best Place to work in Indiana for seven consecutive years. Learn more about this read more here.
Full-time
Description
The Personal Banker is responsible for providing premier customer service to both existing and potential customers by actively listening to customer requests and efficiently responding with sound, accurate solutions. A successful Personal Banker will focus on accurately processing account transactions, account openings, account changes and loan transactions while establishing positive professional relationships with customers and colleagues.
In one year as a Personal Banker, you will know you were successful if you…
- Process cash and non-cash banking transactions efficiently and accurately.
- Provide premier customer service to all bank visitors and customers.
- Open accounts, cross-sell products and services and assist in identifying customer financial needs.
- Regularly, accurately balance cash drawer and vault.
- Timely adhere to bank policies and procedures, audit and compliance guidelines, and training requirements.
- Execute operational responsibilities as assigned by bank management.
What we are looking for…
- Hours of Operation: Monday – Friday., 7:45a – 4:45p. No weekends.
- Requires at least one year of experience with cash handling in a banking role.
- Requires strong organizational skills, the ability to do basic math without assistance, and a keen focus on accuracy and timeliness.
- Must have strong verbal and written communication skills with demonstrated strong interpersonal skills.
- Requires the ability to travel between local branches in Lynn, Spartanburg and Richmond.
- Requires high school diploma or GED from an accredited institution.
- Must be proficient in basic computer use including Microsoft Office and Outlook with the ability to learn new software programs and use relevant computer programs in a professional setting.
- The Personal Banker/Teller position is a full-time, non-exempt position.
Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple lines of business, including Federal Housing Administration (“FHA”) multi-family housing and healthcare facility financing and servicing; mortgage warehouse financing; retail and correspondent residential mortgage banking; agricultural lending; and traditional community banking. Merchants Bancorp, with $17 billion in assets and $14.1 billion in deposits as of December 31, 2023, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Servicing, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana.
We are very proud of being recognized both nationally as one of the top-performing public banks in the US. By S&P Global Market Intelligence and locally as a Best Place to work in Indiana for seven consecutive years. Learn more about this read more here.
