What are the responsibilities and job description for the Salesforce Architect position at Merchants Bank of Indiana?
Description
Our Salesforce Architect will work closely with internal and external partners to implement, support and ensure design of a scalable, high performing Salesforce Financial Services solution necessary to meet the business objectives of Merchants Capital. You are an extremely flexible technical professional who relishes the opportunity to shape the platform’s future and support day to day within the team. You will work with business and technology teams to develop the platform and upskill delivery teams with the technical skills necessary to meet scale, support, and stability expectations.
Expected Outcomes: As a successful Salesforce Architect you will ensure that all strategic solutions leveraging the Salesforce Platform meet the design requirements necessary to allow Merchants to scale in capability and breadth of users supported, while maintaining a stable platform. You will define and implement a release and governance strategy that ensures responsive support, platform stability and development of new capabilities for a solution expanding across multiple teams and business units.
Requirements
- Guarantee successful transition of solution support from external delivery partners to internal delivery teams for ongoing support and improvement.
- Troubleshoot and resolve complex technical issues.
- Ensure design of initial and futures Salesforce solutions are stable, maintainable and support future scalable.
- Work closely with Project Delivery and Business Unit leaders to refine futures state design based on capability roadmaps.
- Serve as a subject matter expert on Salesforce technology and its capabilities, keeping up to date with new features and best practices, providing input and guidance to the strategic roadmap process.
- Collaborate with Enterprise Data and Project Delivery leaders on efforts to integrate Salesforce with other systems and platforms within the organization.
Expected Experience, Skills and Education:
- Bachelor’s degree AND 5 years’ experience with complex Salesforce implementations in a Salesforce Architect or Senior Engineer capacity.
- 5 years’ experience with Salesforce CRM, Sales, or Financial Services Cloud.
- Proficient in Apex, JavaScript, Lightning Web Components, Flows, SQL, and other primary Salesforce development tools.
- MuleSoft experience preferred
- Excellent communication and collaboration skills required.
- Experience operating and executing within multiple delivery frameworks (Scrum, Waterfall, etc.).
- Multifamily or Commercial Real Estate industry experience preferred.
