What are the responsibilities and job description for the Customer Service Representative position at Merchants Bank?
Maintaining excellent customer relationships is at the heart of what we do at Merchants Bank. As a Customer Service Representative, you will play a key role in ensuring that our customers receive the highest level of service and support.
Your responsibilities will include responding to customer inquiries, resolving issues, and providing guidance on our banking products and services. Strong communication skills, both written and verbal, are essential for success in this role. Additionally, you will need to be comfortable working in a dynamic environment and adapting to changing priorities and deadlines.
We offer a comprehensive benefits package, which includes health, dental, life, disability and vision insurance, flexible spending accounts, 401(k) and ESOP retirement plans, bonus plan, paid time off, tuition reimbursement, and a variety of voluntary supplemental insurance options.
In return for your hard work and dedication, we provide opportunities for professional growth and development, as well as a positive and supportive work environment.
