What are the responsibilities and job description for the Third Party Risk Program Manager position at Merchants Bonding Company?
Job Responsibilities:
- Third-Party Risk Management and Sourcing
Third-Party Risk Assessment and Management
- Design and execute a third-party risk management program aligned with the organization's overall risk strategy.
- Assess and categorize risks associated with third parties, suppliers, and partners, including operational, financial, regulatory, cybersecurity, and reputational risks.
- Conduct due diligence and periodic risk reviews of third parties to ensure compliance with company policies and regulatory requirements.
- Monitor and address third-party risks, including cybersecurity, operational, and regulatory risks, through ongoing oversight and audits.
Sourcing and Third-Party Selection
- Partner with internal stakeholders to define sourcing requirements and identify potential third parties.
- Lead the third party selection process, including RFPs and RFIs, ensuring alignment with cost, quality, and risk considerations.
Risk Mitigation and Compliance
- Develop and implement risk mitigation strategies for high-priority risks, including contingency plans for critical third parties.
- Ensure sourcing and third party risk management practices comply with applicable laws, regulations, and industry standards (e.g., NYDFS, ISO 27001, CCPA).
- Support internal and external audits, regulatory reviews, and assessments related to enterprise and third-party risk.
Third party Onboarding, Contract Management, and Monitoring
- Oversee the onboarding of third parties, including contract negotiations and risk assessments.
- Ensure contracts appropriately address and transfer risks to third-parties.
- Establish processes to ensure critical vendor key terms and service-level agreements (SLAs) are upheld.
- As needed, conduct ongoing monitoring and performance evaluations and compliance reviews for active third parties.
Cross-Functional Collaboration
- Collaborate with departments such as Accounting, Legal, Compliance, and IT to align third-party risk management and sourcing strategies with organizational goals.
Reporting and Analytics
- Develop and maintain risk and sourcing metrics, key performance indicators (KPIs), and key risk indicators (KRIs).
- Provide detailed reports and insights on third-party risks and sourcing performance to senior leadership.
Training and Awareness
- Design and deliver training programs to educate associates on ERM principles, third party risk management practices, and sourcing policies.
- Foster a culture of proactive risk management and compliance across the organization.
- TPRM Manager
- Regularly evaluate team members' performance to provide constructive feedback, identify areas for improvement, and recognize achievements, thereby fostering professional growth and enhancing team effectiveness.
- Develop and oversee the TPRM team budget to ensure optimal allocation of resources, cost-effectiveness, and alignment with organizational financial objectives.
- Collaborate with senior management to define the strategic direction of the TPRM function, setting long-term goals, and formulating plans to achieve them, ensuring that the team's efforts align with the organization's overarching mission and objectives.
- Identify skill gaps within the team and facilitate training programs to enhance competencies, ensuring team members are well-equipped to manage emerging third-party risks effectively.
- Encourage and facilitate communication and cooperation between the TPRM team and other stakeholders (e.g. legal, IT, business continuity, compliance, vendor owners) to ensure a cohesive approach to risk management across the organization.
- ChatGPT Integration and AI Risk Management Specialist
- Integrate and maintain AI solutions within the risk department to improve efficiencies and quality of outcomes (documentation and risk intelligence).
- In partnership with senior leadership and ChatGPT, lead and influence adoption of ChatGPT across the Company.
- Provide company training on ChatGPT prompt engineering, risk management strategies, and implementation strategies.
- Assess, develop and advise on risk management strategies related to AI integration in business processes, including the ethical deployment of AI systems.
- Enterprise Risk Management (ERM) Analyst
- Conduct risk assessments to identify potential threats to business operations, including strategic, operational, financial, compliance, and reputational risks.
- Review business processes, industry practices, regulatory requirements, and identify gaps in risk mitigation activities. Influence necessary changes to keep risks within the Company’s risk appetite and tolerance levels.
- Assist in preparing regular ERM reports and dashboards for executive leadership and the board of directors.
- Assist with the development and implementation of enterprise risk training and awareness campaigns and programs.
- Represent the team in day-to-day activities with internal and third party business partners.
- Risk Department Administration
- Manage user access and related controls for software managed by the Risk Department.
- Provide back-up support for various risk department administrative duties as needed, including insurance program management, business continuity activities, risk analysis and reporting, and maintaining policy manuals.
- Update policy and procedure as needed to meet business and regulatory requirements.
Qualifications
Education
- Bachelor’s degree in Business Administration, Risk Management, Supply Chain Management, or a related field.
Experience
- Minimum of 7 years of experience in financial services industry or other regulated industry, with demonstrated success in developing, designing, integrating, and managing third-party risk management frameworks and mitigation strategies.
- Experience implementing and managing ERM frameworks and risk mitigation strategies.
- Experience working in regulated industries (e.g., finance, healthcare, or technology) is highly desirable.
Skills and Competencies
- Expertise in third party risk management and strategic sourcing principles and regulatory compliance requirements.
- Expertise in analyzing and interpreting data to measure and report on third-party risks.
- Understanding of IT security risk associated with third-parties.
- Expertise with continuous third-party monitoring tools, such as BitSight or RiskRecon.
- Proficiency in managing vendor contracts, Service Level Agreements (SLA’s)
- Strong negotiation and contract management abilities.
- Expertise in using third party risk management systems or Governance, Risk, and Compliance (GRC) platforms.
- Strong project management skills as part of implementing third party, enterprise risk management, privacy/compliance risk and AI risk management frameworks, policies, and procedures.
- Proficiency or expertise with Generative AI applications (ChatGPT or similar), including training, prompt engineering, and AI ethics and risk management.
- Familiarity with frameworks like COSO, ISO 31000, NIST.
- Exceptional analytical, problem-solving, and decision-making skills.
- Excellent relationship-building and communication skills.
- Ability to align third-party risk management with the company’s overall business strategy.
- Knowledge of regulatory requirements, such as NYDFS, GDPR, or CCPA and experience with NAIC guidelines and state-level insurance regulations relevant to surety.
- Familiarity with surety or insurance industry, including knowledge of underwriting, claims and bonds.
Certifications (Preferred)
- Certified Third-Party Risk Professional (CTPRP)
- Certified Risk Management Professional (CRMP)
- Certified Supply Chain Professional (CSCP)
- Certified Information Systems Auditor (CISA)
- Certified Risk and Compliance Management Professional (CRCMP)