Project Manager
- MUST PAST FINGERPRINTING & BACKGROUND CHECK
- MUST HAVE EXPERIENCE
- BILINGUAL ENGLISH / SPANISH
Project Managers are responsible for the day-to-day Janitorial operations and administrative activities to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned building or project. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned building. Assures proper staffing at all times by taking applications, hiring, corrective action and termination account personnel for all shifts, in joint with Human Resources. Responsible for client communication and satisfaction, working closely and directly with client on a daily basis.
Essential Functions :
Interface with client management and maintenance staff to coordinate and execute cleaning projects
Determines schedules and facilitates and coordinates work assignments of account personnelReview employee performanceAbility to execute constructive discipline processComplete all quality control programs in accordance with company guidelinesEnsure that services are performed as contracted and at the intended profit margins.Control supplies inventory, equipment, and personnel necessary to meet customer specifications.Interact with customers daily to obtain feedback on services and special needs. Troubleshoot potential problems and concerns.Conduct quality of service inspections at assigned buildings.Attend training workshops when scheduled and conduct same for on-site staff.Develop operational improvement plans and implements process changes within assigned buildings.Attempt to increase revenue by ensuring the Supervisors are looking for ways to provide additional or periodic services to the customers.Ensure compliance with company policies, procedures, safety guidelines and all federal, state, and local government regulations.Ensure that all paperwork, including terminations, labor variance action plans, and operational model is complete and accurate and is submitted to the district / hub in a timely manner.Analyze and manage, in a proactive manner, both the financial and the operational performance of the assigned buildings.Ensure that payroll is accurate and submitted to the appropriate payroll personnel in a timely manner and, when applicable, correct any payroll discrepancies.Work with Branch Manager to develop an action plan for all invoices that are outside of the contractual parameters.Manages and provides leadership to Supervisors, and Lead personnel assigned to the buildings.Ensures leads are following Project Manager’s instructions at sites.Responsible for the overall direction, coordination, and evaluation of account personnel within the assigned building.Responsibilities include directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Provides constructive feedback on a continual basis.Perform janitorial duties when Service employees do not arrive for workPerform other duties as assigned.Knowledge, Skills and Abilities Required :Good verbal communication skills
Able to work well with all levels of employees and managersMaintain a clean and orderly work areaAbility to perform job with minimal supervisionRegular and timely attendanceBilingual English / Spanish a MUSTMinimum of 2 years managing janitorial operation and experience in a service / customer oriented environmentFlexibility with hours and scheduleTechnical knowledge of all aspects of janitorial service deliveryProficiency in Microsoft SuiteMust have valid driver’s license with a clean record.Must be able to write reports and business correspondence and effectively present information and respond to questions from managers and customers.Qualifications :
High School Education or equivalentPrevious experience in a similar capacity and environmentWe’re a reliable, responsive commercial cleaning company.
Merchants Building Maintenance is a full-service, family-owned and operated commercial cleaning company that has grown to become one of the largest providers in the Southwestern US.
Our Mission
To excel in all that we do for our customers, employees, suppliers, and the communities we serve by continuously improving the quality and value of our services.
Family Atmosphere
Every one of our 6,000 team members is important to us. We’re proud to treat everyone on our staff like family
Woman-Owned
We are a certified woman-owned business by the Women’s Business Enterprise National Council (WBENC) and a certified Women’s Business Enterprise by the Supplier Clearinghouse.
Salary : $19
