What are the responsibilities and job description for the Quality Control Fresno position at Merchants Building Maintenance, LLC?
Overview
Our Mission
Family Atmosphere
Woman-Owned
Qualifications:
High School Education or equivalent
We’re a reliable, responsive commercial cleaning company.
Merchants Building Maintenance is a full-service, family-owned and operated commercial cleaning company that has grown to become one of the largest providers in the Southwestern US.
Our Mission
To excel in all that we do for our customers, employees, suppliers, and the communities we serve by continuously improving the quality and value of our services.
Family Atmosphere
Every one of our 6,000 team members is important to us. We’re proud to treat everyone on our staff like family
Woman-Owned
We are a certified woman-owned business by the Women’s Business Enterprise National Council (WBENC) and a certified Women’s Business Enterprise by the Supplier Clearinghouse.
Job Skills / Requirements
Position Summary:
Quality Control Manager/Inspector acts independently through a working schedule building reviews to monitor the level of janitorial service provided to the client. The Quality Control
Manager/Inspector also generates daily reports for Supervisors to review and respond. Weekly reports are provided to the Project Manager.
Essential Functions:
Quality Control Manager/Inspector acts independently through a working schedule building reviews to monitor the level of janitorial service provided to the client. The Quality Control
Manager/Inspector also generates daily reports for Supervisors to review and respond. Weekly reports are provided to the Project Manager.
Essential Functions:
- Perform quality audits and inspections to specifications.
- Ensure contractual requirements are met.
- Provide reports to Project Manager and coordinate with supervisors to ensure proper corrective actions have been made.
- Manage the company’s web-based Quality Control management system. Maintain reports and inspections documentation.
- Present findings, reports, and programs summary in formal meetings with client.
- Perform other duties as assigned.
- Prepare accounts for LEED Certification
- Schedule periodic cleaning, per contract.
Knowledge, Skills and Abilities Required:
- Skill in both verbal and written communication
- Bilingual English/Spanish a MUST
- Minimum of (2) years managing janitorial operation and experience in service/customer oriented environment
- Basic methods, materials, tools and equipment used in custodial work and routine
- maintenance.
- Proper methods of storing equipment, materials and supplies.
- Strong computer skills (Excel; Word; Outlook; Access, PowerPoint).
- Must be able to multi-task, have strong follow through and be able to work
- independently.
- Ability to learn and use web-based programs.
- Able to work well with all levels of employees and managers
- Ability to perform job with minimal supervision
Qualifications:
High School Education or equivalent
- 1-3 years of recent, professional Quality Control inspection experience
- Previous experience in a similar capacity and environment
- Must have valid driver’s license with a clean record
Other Demands: Please note this job description is not designed to cover all or contain comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice a may include all or some of physical demands listed.
Physical requirements include stooping, standing, climbing and frequent lift and/ or move minimum of 50 lbs. of office and facilities equipment and trash and the ability to safety use equipment provided. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Physical Demands: The physical demands described here are representative of those that must be met and by an employee to successfully perform the essential functions of this job.
While performing the duties of this position, the employee is occasionally or regularly required to perform the following repetitive movements:
Physical requirements include stooping, standing, climbing and frequent lift and/ or move minimum of 50 lbs. of office and facilities equipment and trash and the ability to safety use equipment provided. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Physical Demands: The physical demands described here are representative of those that must be met and by an employee to successfully perform the essential functions of this job.
While performing the duties of this position, the employee is occasionally or regularly required to perform the following repetitive movements:
- Sitting, walking, standing, bending (neck), bending waist), squatting, climbing, keeling,
- crouch, stooping, twisting (neck), twisting (waist), and talk or hear.
- Repetitive use of hands to finger, arms (left and right) for:
- Simple grasping
- Use hands to finger, handle or feel objects, tools or controls
- Fine manipulation
- Pushing
- Pulling
- Reaching (above and or below shoulder level with hands and arms)
- Keyboarding with both hands
- Lifting and Carrying object(s) from floor, table, and shelfs over head or
- distance.
- Working around equipment and machinery
- Walking on uneven ground
- Exposure to noise
- Exposure to dust, gas, fumes, cleaning products and noise
- Working at heights
- Working with bio-hazards such us:
- Blood borne pathogens
- Sewage
- Hospital waste and others.
- Must be able to lift and stack objects up to 50 pounds occasionally and frequently exert 10 to 20 pounds of force to lift, carry, push, and pull or otherwise move objects
- Indoor/ out-door work environment with exposure to weather extremes.
- Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
