What are the responsibilities and job description for the Litigation Claims Manager position at Merchants Insurance Group?
Litigation Manager
Hybrid Work Schedule
Buffalo, NY
Merchants Insurance Group, is a leading Property and Casualty Insurer in the Northeast, and is looking for a Litigation Manager to join our growing Claims Legal Team in our Corporate Headquarters located in Buffalo, New York.
The Litigation Manager will become part of dedicated management team focusing on leading and mentoring a team of talented claims professionals handling a portfolio of complex and high exposure litigated claims involving complex liability and damage issues. The Litigation Manager provides direction and training to the Claims Department’s Litigation Unit with the objectives of minimizing the indemnity and expense impact to the Company in accordance with the Claim Department and Corporate goals.
Merchants Insurance Group, rated A- (Excellent) with a positive outlook by the A.M. Best Company, is proud to be one of Buffalo Business First’s Best Places to Work in Western New York (2023, 2024), a Fast Track company (2019-2024), and a Top Private Company (2019-2024). Merchants has been granted Ward’s 50 designation as a top-performing property-casualty insurance company for four consecutive years. In October 2024, Newsweek and Statista included Merchants Insurance Group on their first-ever America’s Most Reliable Companies list, which highlights organizations that other companies can feel confident doing business with in 2025. Of 1,500 B2B companies evaluated, Merchants was one of only 300 companies to make the list.
Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule requires 8 days per month in the office, with the option to work the remaining days at home or in the office. This exciting Hybrid Work benefit offers colleagues a flexible work schedule with the ability to remain connected with their Merchants team and colleagues.
Essential Duties and Responsibilities include, but are not limited to :
- Supervision of adjusters’ claim handling activities on litigated claims through disposition, extending appropriate settlement authority, engaging in settlement negotiations, providing instruction and guidance on liability and damages analysis as well as coverage analysis.
- Responsible for the continued training and development of the litigation team through informal knowledge transfer and formal training activities.
- Responsible for assisting in the direction of the Claims Department's Litigation Unit with the objectives of minimizing the indemnity and expense impact to the Company in accordance with the Claim Department and Corporate goals. This includes ensuring accurate case reserve levels, equitable claim settlements, expense control and discharge of policy-holders liabilities in a timely and efficient fashion.
- Responsible for staying current in case law development as well as statutory and regulatory changes impacting liability claims or coverage interpretation and serving as a training and information resource for casualty and litigation claim representatives.
- Oversees and manages outside panel defense counsel across multiple states and lines of business. This includes evaluation of law firm performance, establishing rates and metric goals, and conducting law firm audits.
Qualifications & Skills
Merchants Insurance Group Pay information :
Merchants Insurance Group offers a competitive pay scale. The actual compensation will be determined based upon experience and other factors permitted by law. The pay range for this position is $100,000 – $130,000.
Merchants Insurance Group Benefits :
And many more exciting company benefits!! EOE
Salary : $100,000 - $130,000
