Demo

Branch Manager

Merchants Metals
Columbia, MO Full Time
POSTED ON 1/30/2025
AVAILABLE BEFORE 4/30/2025

The Branch Operations Manager a dynamic position responsible for planning, directing and coordinating the operations of the Branch. This position is responsible for safety, transaction quality, inventory accuracy, facility maintenance, yard productivity, and administration through the implementation of standard operating procedures. This position owns the operations inside a Branch, and it reports to the Branch Manager.

Essential Functions

  • Create and maintain a safe work environment through training, inspection, and corrective action.
  • Adopt an 80 / 20 operating philosophy in managing the operations of the service center
  • Create, Implement, and sustain required standard operating procedures.
  • Measure performance using metrics against pre-defined goals in areas such as safety, inventory accuracy, equipment inspection and PM, and all other areas.
  • Resolve issues within the material flow of the service center and implement procedures to ensure that transactions flow accurately 100% of the time.
  • Foster alignment with Functional Support Departments.
  • Ensure proper stocking, movement, and loading of material.
  • Manage or complete daily managerial duties such as facility and equipment maintenance and repair, OSHA requirements, safety training, control of fuel and P-card purchases, etc.
  • Manage staffing at the service center, including controlling and minimizing labor overtime.
  • Monitor and control premium freight and repair expenses but never at the expense of safety.
  • Manage transaction accuracy by making sure each day’s transactions are updated in the system the day during which they occur and ensuring performance goals are met in this functional area.

Required Education and Experience

  • Five years in Customer Service, Operations or Operations Management
  • Good Computer skills, Proficient in Excel
  • High School Degree
  • Experience in directly managing people
  • Preferred Education and Experience

  • Industry experience.
  • Some College
  • Experience working in a matrix organization
  • Competencies

  • Strong commitment to safety
  • Strong operational knowledge and experience
  • Process driven and detail oriented
  • Solid team building experience
  • Proficiency in all aspects of interpersonal communication
  • Decision making
  • Aptitude in data analysis / problem solving
  • Training
  • Business Acumen
  • Supervisory Responsibility

    This position manages Yard and Delivery personnel with a strong “dotted line” to the Customer Service Representatives. This position is responsible for ensuring alignment between the service centers and the functional support departments.

    What Merchants Metals Offers You

  • Highly competitive base pay
  • Comprehensive benefits programs
  • A culture that values opportunity for growth, development and advancement
  • Merchants Metals is an Equal Employment Opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability or veteran status.

    About Merchants Metals

    Join one of the largest manufacturers and distributors of fence systems in the nation. With 38 distribution locations, 4 manufacturing facilities, and a 60-year legacy of providing quality fencing and accessories, Merchants Metals continues to be contractors’ and architects’ choice for excellence. Our complete line of products includes perimeter security solutions for industrial, commercial and residential applications.

    What We Offer

    Want to be part of a leading team in a Culture that values growth and development? Merchants Metals is looking for individuals who understand that to be a market leader we must be committed not only to our products, but also to our people. It is our talent that has help made Merchants Metals the first name in fence solutions.

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