Regional Vice President

Regional Vice President

Western Regional Office

Buffalo, New York

Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for an experienced Regional Vice President for our Western Regional Office located in Buffalo, New York.

The Regional Vice President is a member of the Regional and Corporate Leadership Team, and is responsible for leading, directing and achieving assigned goals for the Western Regional office. Ultimately the Regional Vice President is responsible for Profitable Policy and Premium Growth in the Western Regional Office. This position interacts extensively with internal colleagues, Company leadership, and our Independent Agency Partners.

Merchants Insurance Group, rated A- (Excellent) with a positive outlook by the A.M. Best Company, is proud to be one of Buffalo Business First’s Best Places to Work in Western New York (2023, 2024), a Fast Track company (2019-2024), and a Top Private Company (2019-2024). Merchants has been granted Ward’s 50 designation as a top-performing property-casualty insurance company for four consecutive years. In October 2024, Newsweek and Statista included Merchants Insurance Group on their first-ever America’s Most Reliable Companies list, which highlights organizations that other companies can feel confident doing business with in 2025. Of 1,500 B2B companies evaluated, Merchants was one of only 300 companies to make the list.

Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule requires 8 days per month in the office, with the option to work the remaining days at home or in the office. This exciting Hybrid Work benefit offers colleagues a flexible work schedule with the ability to remain connected with their Merchants team and colleagues.

Essential Duties and Responsibilities include, but are not limited to: 

• Achieve targeted Profit and Sales results through effective management of agents, risk selection, risk pricing, terms and conditions.
• Ensures timely and accurate processing of transactions, including new business, renewals, endorsements, audits and cancellations.
• Ensures excellent customer experiences to our agents on a consistent basis.
• Provides effective Leadership and Management of the Agency Plant through various activities, including agency visits, regional sales meetings, agency training, incentives, agency recognition, and agency reviews. Field sales travel with the territory managers is required.
• Implement Agency Management initiatives and strategic plans to achieve premium and profit objectives.
• Meet or exceed premium growth objectives in the target lines of business and classes of risk.
• Achieve regional loss ratio and production goals for commercial lines of business.
• Achieve Regional Budget and Leadership/Organizational development. Produce positive budget results, develop strong interpersonal relationships and deliver excellent service while building a strong team that is highly engaged and customer focused.

Qualifications & Skills:

• Qualified candidates will have a 4-year degree.
• Professional Insurance Education (CPCU) or advanced education (MBA) is desired.
• A minimum of 10 years of Property & Casualty insurance operations including sales and underwriting experience.
• Prior management experience with the ability to mentor and develop a staff of insurance professionals.
• Extensive commercial product knowledge; ability to contribute to product development.
• Thorough Knowledge and experience with Independent Agents and products in the Property & Casualty industry.
• Established relationships with NY, PA, OH and MI Independent Agents is desired.
• Excellent verbal and written communication skills.
• The ability to develop and deliver meaningful presentations to large audiences.
• Proven ability to stay focused on multiple tasks and to effectively and efficiently achieve the desired goals and deadlines.
• The ability to travel up to 40% of the time to meet with agency partners, conduct sales meetings, and develop customer relationships.
• A valid driver’s license is required.
• Microsoft Office knowledge as well as the ability to work with internal company systems (WINS, ImageRight, SharePoint, etc.).

Merchants Insurance Group Pay information:

Merchants Insurance Group offers a competitive pay scale.  The actual compensation will be determined based upon experience and other factors permitted by law.  The pay range for this position is $160,000 - $210,000.

Merchants Insurance Group Benefits:

• Welcoming and positive work environment.
• Colleague Appreciation events.
• Flexible work arrangements, including flex scheduling and summer hours.
• Hybrid work schedule. The Hybrid work schedule will require 8 full days per month in the office, with the option to work the remaining days per month at home or in the office
• Flexible work arrangements, including flex scheduling and summer hours.
• Competitive pay scale.
• Generous paid time off package.
• Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.
• Outstanding company bonus program.
• Tuition Reimbursement.

And many more exciting company benefits!! EOE

Salary : $160,000 - $210,000