Order Fulfillment Associate

www.MerchCamp.com

Check out the role overview below If you are confident you have got the right skills and experience, apply today.

About the Company

MerchCamp is a full-service merchandising agency. We work with clients to design, source, develop, and produce apparel and promotional items. We build and manage E-commerce stores, and provide warehousing and fulfillment services.

Our clients are a part of an ever-growing community of leaders, innovators, storytellers, brand builders, and forward thinkers. We are proud to be the common thread connecting a wide variety of industries, categories, and cultures.

About the Position

We are looking for a highly motivated Order Fulfillment Specialist. The ideal candidate must be tech-savvy and will support the company by fulfilling orders and managing inventory in a timely and professional manner. This individual will be trained on multiple responsibilities. As our business needs change, they will be flexible, shifting their time between job responsibilities / functions.

Essential Duties And Responsibilities :

• Responsible for the day-to-day operations of ecommerce product flow : receiving, picking, packing and shipping of product
• Communicate with our customer support team and assist in the support requests related to returns and exchanges.
• Maintain a complete understanding of current software systems used to pick, pack and ship
• Fulfill customer orders from store inventory in a timely manner following quality standards, with a high fulfillment percent and sense of urgency
• Prepare and ship customer's orders following quality, packing and shipping standards
• Meet and / or exceed shipping and delivery expectations
• Supply inventories, and assist with discrepancies and correction
• Ensure shipping materials / warehouse supplies are stocked and available
• Support and maintain a clean and organized work environment

Key Qualifications and Requirements :

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