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Universal Banker (Upper Gwynedd & Branch Floater)

Merck Sharp & Dohme FCU
North Wales, PA Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 4/30/2025

Job Description

Job Description

About Us

Merck Sharp & Dohme Federal Credit Union (MSDFCU) is one of the largest credit unions in Pennsylvania, committed to serving our members with better rates, outstanding service, and a member-focused approach. Since 1950, we've provided financial services that make a real difference in our members' lives. As a not-for-profit organization, we offer an environment where employees can grow professionally while contributing to the well-being of our community.

Position Overview

We are seeking a Universal Banker to join our team! This full-time, customer-facing role combines teller responsibilities with platform banking services. The ideal candidate thrives in a dynamic, people-focused environment and is passionate about helping members enhance their financial well-being.

Key Responsibilities

  • Member Service : Provide exceptional service by greeting members warmly, resolving issues, and ensuring each member feels valued.
  • Account Services : Open new accounts, process transactions, and provide information about our products and services to meet members' financial needs.
  • Loan Originations : Process loan applications, review credit reports, and assist in closing loans (auto, home equity, personal).
  • Member Education : Advise and educate members on financial products, such as loans, IRAs, and share certificates, helping them make informed decisions for their financial future.
  • Teller Duties : Handle cash transactions and process member deposits / withdrawals with accuracy.
  • Problem Solving : Address member inquiries and concerns, ensuring timely and effective resolution.
  • Team Collaboration : Contribute to Balance Score Card goals and support team objectives.

Position Requirements

  • Education : High School Diploma (required)
  • Experience : 2 years in financial services or customer service, with cash handling experience
  • Skills :
  • Strong sales and communication skills
  • Comfortable with technology and using banking systems
  • Strong problem-solving skills
  • Ability to work well independently and as part of a team
  • Licenses / Certifications : NMLS registration required (or ability to acquire upon hire)

    • Why Join MSDFCU?

  • Competitive Salary with performance-based increases
  • Comprehensive Benefits Package (health, dental, 401k, generous PTO)
  • Opportunities for Career Advancement and professional development
  • Supportive, Member-Centric Work Environment

    • Locations :

    Chalfont Branch : 335 W. Butler Avenue, Chalfont, PA 18914

    Collegeville Branch : 130 Main Street, Suite 156, Trappe, PA 19426

    Harleysville Branch : 665 Main Street, Harleysville, PA 19438

    Lansdale Branch : 333 South Broad Street, Lansdale, PA 19446

    Quakertown Branch : 274 N. West End Blvd, Quakertown, PA 18951

    Upper Gwynedd Branch : 351 N Sumneytown Pike, North Wales, PA 19454

    West Point Branch : 770 Sumneytown Pike, West Point, PA 19486

    Floater Positions :

    Floaters are integral to ensuring that the Credit Union is fully staffed and able to meet the needs of our members across all branch locations. As a floater, you may be required to work at multiple branch locations based on the needs of the Credit Union, ensuring smooth and efficient operations.

  • Universal Floater : This position will be based out of the Chalfont Branch and will float between all branch locations, including Chalfont, Collegeville, Harleysville, Lansdale, Quakertown, Upper Gwynedd, and West Point, as needed.
  • Upper Gwynedd-Based Floater : This position will primarily be based at the Upper Gwynedd Branch for 3 days a week. On the remaining 2 days, the Floater will work as a Universal Banker, providing support at various branch locations, including Chalfont, Collegeville, Harleysville, Lansdale, Quakertown, and West Point.

    • How to Apply

    Ready to make an impact? Apply now to join our team and help us make a difference in the financial lives of our members. We look forward to hearing from you!

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