What are the responsibilities and job description for the Brand Ambassador position at Mercola?
Summary
As a Brand Ambassador for Mercola Market, you will be the face of our brand, responsible for creating a positive and engaging experience for our customers. You will promote our products, services, and events in-store. Your role is to build strong relationships with customers, drive sales, and enhance our brand presence in the community.
Key Responsibilities & Duties
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
As a Brand Ambassador for Mercola Market, you will be the face of our brand, responsible for creating a positive and engaging experience for our customers. You will promote our products, services, and events in-store. Your role is to build strong relationships with customers, drive sales, and enhance our brand presence in the community.
Key Responsibilities & Duties
- Customer Engagement:
- Greet and interact with customers in a friendly and professional manner.
- Provide detailed information about our products, services, and upcoming events.
- Assist customers with their purchases and offer personalized recommendations.
- Brand Promotion:
- Represent Mercola Market at local events.
- Distribute promotional materials, samples, and flyers to increase brand awareness.
- Sales Support:
- Assist with merchandising, product displays, and maintaining a clean and inviting store environment.
- Monitor inventory levels and report any shortages or issues to the management team.
- Encourage customers to join our loyalty program and participate in special promotions.
- Excellent communication and interpersonal skills.
- Outgoing, energetic, and passionate about promoting local products and services.
- Ability to multi-task.
- Ability to work independently and as part of a team.
- Flexible schedule, including availability on weekends.
- General computer and internet knowledge.
- Knowledge of Microsoft Office.
- High school diploma or equivalent required.
- Proven experience in customer service, sales, or brand ambassador role.
- Experience in the food and beverage industry.
- Cashier experience required.
- Naturally engages with people and creates a warm, inviting atmosphere.
- Prioritizes exceptional customer service and tailors interactions to meet individual customer needs.
- Strong verbal and written communication skills, able to convey information clearly and persuasively.
- Collaborates effectively with colleagues and contributes to a positive team environment.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
- General Requirements:
- Standing and Walking: Must be able to stand and walk for extended periods, typically 6-8 hours per shift.
- Bending and Stooping: Frequently required to bend and stoop to restock shelves, arrange displays, and assist customers.
- Lifting: Must be able to lift and carry items weighing up to 25 pounds regularly; occasionally may need to lift heavier items up to 50 pounds.
- Reaching: Regularly required to reach above shoulder height to access products and promotional materials.
- Visual and Auditory Demands:
- Vision: Good visual acuity required for reading labels, product information, and operating point-of-sale systems.
- Hearing: Ability to hear and communicate with customers and team members.
Salary : $18
