Strategic Project Lead

About Mercor

Mercor is a labor marketplace powered by AI models to predict human ability. Our AI interviewer has a 30-minute verbal conversation with candidates to holistically assess their background. Using resumes, AI interviews, and online profiles like Github, we believe it’s possible to accurately predict everyone’s ideal job at the cost of software.

At the core of our predictions is a ranking model that selects the optimal candidate from millions for a given user query. Our customers range from startups hiring their first employees to the largest AI labs hiring experts for their human data needs.

You can visit us here:

• Mercor website
• Worker-facing platform
• Company-facing platform

About the Role

As a Strategic Projects Lead at Mercor, you will drive the tactical execution of our projects, working in tandem with our US-based Engagement Managers to ensure top-notch service and delivery within the life cycle of engagements with our customers, many of whom use our platform to find domain experts to build datasets to train and evaluate AI models.

Role’s Mission Statement: A Strategic Project Lead at Mercor will drive our company's exponential growth by orchestrating complex projects–many of which involving building complex human data pipelines–for our clients, blending strategic vision with tactical execution.

Key Responsibilities:

• Collaborate closely with Engagement Managers and wider Operations team (Technical Project Managers, Operations Associates) to execute project strategies and meet client objectives
• Design and implement robust processes for large-scale human data pipelines, including:
• Design and implement scalable management structures that optimize workflow and resource allocation
• Develop comprehensive review processes that ensure data integrity and project alignment with client objective, overseeing quality assurance (QA) protocols
• Coordinate cross-functional teams to streamline data collection, processing, and analysis workflows
• Establish clear communication channels and feedback loops within the data pipeline ecosystem
• Manage key financial aspects of data pipeline projects, including:
• Implementing robust systems for tracking and validating contractor hours, ensuring accuracy and transparency
• Conducting real-time analysis of invoice amounts against deal-specific margins to optimize revenue
• Creating insightful financial reports and dashboards for internal stakeholders, enabling data-driven decision-making
• Foster strong client relationships with our Engagement Managers, anticipating client needs and identifying opportunities for project expansion
• Drive operational excellence on the Operations team through identifying process optimizations

Preferred Background & Experience:

• 1-3 years of work experience in a generalist capacity, such as strategy & operations roles, management consulting, finance or startups
• Strong analytical skills with proficiency in financial modeling and data analysis
• Proven ability to manage multiple high-priority projects simultaneously
• Demonstrated ability to quickly learn and adapt to new technical domains, with growing understanding in AI/ML concepts (e.g., large language models)
• Experience managing complex, technical projects with multiple stakeholders

We believe you would be a successful Strategic Projects Lead at Mercor if:

• You excel managing complex, large-scale data pipeline projects while coordinating cross-functional teams to ensure timely delivery and maintain high quality standards.
• You blend strategy with tactical execution, transforming complex client requirements into actionable project plans and deliverables that push the boundaries of AI and human data analytics.
• You leverage your proficiency in financial modeling and data analysis to effectively manage project finances, track costs, analyze margins, and create insightful financial reports that drive decision-making.
• You consistently design, implement, and improving robust processes for data pipelines, including innovative management structures, comprehensive review processes, and cutting-edge quality assurance protocols.
• You can deliver solutions and coordinate teams in extremely tight deadlines to serve the fastest moving, most exciting companies in the world–at or beyond their pace.
• You can put the customer first in all the actions you take, ensuring every decision and solution is driven by an understanding of and a commitment to solving customer problems.
• You thrive in high-energy environments and are eager to tackle challenges head-on, even during weekends or late nights. As an early-stage startup, we often need to address urgent issues and focus on small technical details. Our team is dedicated to consistently delivering top-notch work with unwavering commitment.

At Mercor, we recognize exceptional ability comes in all forms, a core philosophy on which we built our platform. Because of this, we welcome candidates from diverse backgrounds, unique experiences, and transferable skillsets, even if they don't meet all the preferred qualifications listed above.