Entry Level Customer Service Representative Job Opening in Albany, IN at Mercurial Louisville

What are the responsibilities and job description for the Entry Level Customer Service Representative position at Mercurial Louisville?

Job Description

Mercurial Inc. is a socially responsible company focused on supporting national nonprofits and charitable organizations. We are seeking an enthusiastic Entry-Level Customer Service Representative to join our dynamic team. If you have a passion for customer service and want to help make a positive impact, this is the opportunity for you!

What You’ll Do :

Customer Interaction : Provide exceptional service by answering customer inquiries about our nonprofit partners and their missions.
Assist with Outreach : Engage with customers and educate them on nonprofit initiatives, encouraging participation and support.
Support Event Coordination : Help facilitate event planning and customer engagement at community outreach activities.
Resolve Issues : Address customer concerns promptly and professionally, ensuring their needs are met.
Track Customer Feedback : Record customer interactions, feedback, and donations to help improve services and outreach efforts.
Collaborate with Team : Work closely with your colleagues to achieve customer service and nonprofit outreach goals.

What We’re Looking For :

Education : High school diploma or equivalent (Bachelor’s degree preferred).

Communication Skills : Strong verbal and written communication skills, with the ability to engage and inform customers.

Positive Attitude : Energetic, outgoing, and passionate about providing excellent customer service.

Team Player : Ability to work well with others in a fast-paced, collaborative environment.

Adaptability : Comfortable working in an evolving environment where customer needs and goals are prioritized.

Experience : Previous customer service or sales experience is a plus but not required – we provide comprehensive training!

Why Join Mercurial Inc.?

Comprehensive Training : Gain valuable experience in customer service, sales, and nonprofit advocacy.

Career Advancement : Rapid promotion opportunities based on your performance, not tenure.

Uncapped Earnings : Enjoy competitive pay with performance-based bonuses and commissions.

Travel Opportunities : Participate in national and international retreats with your team.

Fun Team Culture : Join a collaborative, team-oriented environment with weekly networking events and outings.

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Entry Level Customer Service Representative

What are the responsibilities and job description for the Entry Level Customer Service Representative position at Mercurial Louisville?

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Job openings at Mercurial Louisville

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