What are the responsibilities and job description for the Operations Coordinator position at Mercury GSE Maintenance LLC?
SUMMARY
The Operations Coordinator works with various departments and individuals to coordinate the efficient flow of rental equipment in and out of Mercury GSE by providing administrative support to the Operations department.
To perform this job successfully, an individual must be able to satisfactorily perform each essential requirement that represents the knowledge, skill, and/or ability. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship.
- Create rental contracts and agreements in Business Central
- Distribute RCs and RAs through Docusign to BD, customers, and MGSE management for approval
- Direct incoming leads from Hubspot to BD
- Support shops with administrative tasks to include creating, updating, and closing work orders in dynamics.
- Assist our parts department administrative tasks such as receiving and sales ordering parts, inventory cycle counts, and end of month closure
- Assist with Fleet Support by preparing internal updates and customer communications
- Assist in the remote management of the fleet through telematics (Adveez)
- Assist in managing the carbs and emissions program for the fleet
- Manage the Returns mailbox and communicate with customers and the Transportation department to coordinate the return of equipment
- Provide administrative support to the Director of Operations
- Use Company provided systems/tools to assist or complete in the documentation, tracking, recording, and follow up of Operations related activity in a timely and accurate manner
- Follow safety protocol and maintain a clean and organized work area
- Performs other related duties as assigned or requested. Mercury GSE reserves the right to add or change duties at any time
JOB REQUIREMENTS, SKILLS AND ABILITIESEducation and/or Experience
- High School Diploma or equivalent
- Two years prior operations experience in heavy equipment or related field preferred
- Excellent customer service skills
- Oral and written communication skills
- Strong Analytical Skills
- Strong organizational skills
- Proficient with Microsoft Office 365
- Possess a strong work ethic and willing to contribute to a positive and teamwork-oriented work culture