Sr Sales Development Representative- Field

Overview

The Sales Development Rep is responsible for managing and developing a sales territory consisting of Independent Agencies of more complex profiles.  Responsibilities include building relationships with agencies, optimizing growth potential of assigned agencies, prospecting and appointing new agencies, exceeding or meeting year over year goal objectives, utilizing Mercury sales tools, developing competitor intelligence, and collaborating with team members on product, pricing, and agency management decisions. 

Responsibilities

Essential Job Functions:

• Results based planning for weekly in person or virtual sales calls within assigned agency assignments. 
•  Provides timely feedback and recommendations to management concerning market conditions, service levels and effectiveness of Company programs
• Responds to telephone and written correspondence, comments, questions, and concerns from agents and/or customers.
• Effectively identifies and vets potential agency prospects. Selects agencies where mutually beneficial relationships will produce profitable business from the agency with the Company.
• Assists management with special assignments outside of established responsibilities.
• Successfully completes seminars/courses to enhance contributions to the team through application of expanded knowledge and skills.
• Assists with interviews and/or trains new hired employees as needed.
• Responsible for profitable development of agencies within assigned agency assignments. 
• Influences agents to quote and sell Mercury products to customers.
• Executes the sales strategy of growing Mercury market share within assigned territory. 
• Adjusts sales tactics based on company goals and climate of the industry
• Coordinate with other team members and departments to optimize company sales goals
• Provide mentoring and training to less experienced sales representatives
• Maintain a well-developed pipeline of agent prospects
• Articulates a need-based sales process that is mutually beneficial and identifies solutions to agency needs.
• Effectively understands and considers differences and complexity with assigned agencies.  
• Completes strategic plan for assigned agencies to identify opportunities and potential challenges.
• Shows initiative and the ability to resolve a variety of complex issues with minimal supervision.
• Has thorough knowledge of Mercury’s systems and point of sales platform and can assist agencies when needed.
• Ensure that agency teams are fully trained.
• Understands Mercury focus, business appetites and capitalizes on opportunities to sell Mercury products.
• Articulates company position and seeks out business with appropriate agencies to meet objectives.
• Drives results through regular contact with assigned agencies, utilizing effective communication backed with data and metrics to achieve a mutually agreed upon plan.  Holds agency owners accountable for mutually agreed upon goals.
• Able to communicate and explain difficult situations and achieve buy-in.
• Provides consistent follow-up and follow through with agency partners and Mercury team members.
• Utilizes data analytic tools to coach agents on overall performance in assigned territory 
• Successfully completes seminars/courses to enhance contributions to the team through application of expanded knowledge and skills.
• May assist in the hiring process and in training of new team members.
• Gathers competitor intel
• May require attendance to group conventions and/or tradeshows.

• Territorial responsibilities may require occasional overnight travel.

• Perform other duties as assigned.

Qualifications

Education:  

• Bachelor’s Degree required 

• Valid driver’s license and acceptable driving record (as determined by Company policy) required.

Experience:  

• At least 5 years of experience of sales or Property & Casualty insurance industry experience required.

• Equivalent combination of education and experience

Knowledge and Skills:  

• Must have strong, professional written, phone and virtual communication skills to effectively collaborate and build relationships with agency staff and team members.

• Must be comfortable in participating in video conference calls as needed.

• Must be able to interact professionally with agencies and other team members to accomplish territory goals.

• Must be able to communicate effectively to support Company policies on complex issues, offer technical guidance and facilitate training sessions as needed.

• Analytical- understand and interpret data

• Business agility; can pivot and adjust quickly

• Creative and Resourceful

• Must be able to work independently under minimal supervision to train agencies virtually and in-person during on-site visits.

• Must be able to travel by airline 10% of the time for company meetings or events.

• Must be able to travel by automobile 90% of time for on-site visits to agencies.

• Strong organization and time management skills.  

• Ability to motivate, monitor and develop assigned agencies to maintain a knowledgeable and well-trained agency force.

• Negotiating and mediating skills to achieve resolutions and explain Company policies.

• Ability to analyze complex reports and multi-task assigned projects.

• Must be proficient with Microsoft Office products.

• Working knowledge of CRM system(s)

About the Company

Why choose a career at Mercury?

At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it.

Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.

We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.

Learn more about us here: https://www.mercuryinsurance.com/about/careers

Perks and Benefits

We offer many great benefits, including:

• Competitive compensation
• Flexibility to work from anywhere in the United States for most positions
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
• Medical, dental, vision, life, and pet insurance
• 401 (k) retirement savings plan with company match
• Engaging work environment
• Promotional opportunities
• Education assistance
• Professional and personal development opportunities
• Company recognition program
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more

Mercury Insurance is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.

Pay Range

Salary : $146,702