What are the responsibilities and job description for the Clinic Supervisor - Occupational Health position at Mercy Health BSMH?
This role is responsible for the supervision of all clinical staff within assigned occupational health and/or employer service operations. They maintain clinical oversight according to both the organization and clients policies and procedures, professional standards, federal regulations, and CDC recommendations.
Essential Job Functions
Manages daily operations for dynamic occupational health clinic(s) in the system
Partners and maintains a professional relationship with client companies’ stakeholders
Reviews and develops clinical policy and procedure in coordination with the Medical Director. Meets with Medical Director, staff physicians, and leadership
Maintains a practice environment where physician and/or patient concerns are effectively addressed
Provides input and assists with implementation of clinical and non-clinical quality assurance activities
Implements high customer service standards, best practice models, and patient resolution
Ensures that company surveillance programs are managed and that they are in compliance with OSHA regulatory standards
Ensures clinical compliance with regulatory agencies such as Joint Commission on Accreditation of Healthcare Organizations (JCAHO), OSHA, Health Insurance Portability and Accountability Act (HIPAA), Clinical Laboratory Improvement Amendments (CLIA), Point of Care, Health Department, etc.
Assures completion of system required safety and competency measures for staff
Manages employees’ compliance with all mandatory requirements and verifying that all licensed professionals are current with certifications, competencies, credentials, and Continuing Education Unit (CEU’s)
Interviews staff candidates with practice manager participates in hiring decisions
Provides input and assists with implementation of clinical and non-clinical quality assurance activities
Partners with Human Resources to resolve Employee Relations issues and is responsible for ensuring clinical orientation of new employees and reviewing yearly clinical competency.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
Registered Nurse
Certified Occupational Health Nurse (preferred)
Education
Associates Degree in Nursing (required)
Bachelor's Degree in Nursing (BSN) (preferred)
Work Experience
3 years of occupational health nursing (required)
Training
None
Language
None
Patient Population
Adults (18-64 years)
Geriatrics (65 years and older)
Working Conditions
Periods of high stress and fluctuating workloads may occur
May be exposed to physical altercations and verbal abuse
May be exposed to high noise levels and bright lights
May be exposed to limited hazardous substances or body fluids*
May be exposed to human blood and other potentially infectious materials*
May have periods of constant interruptions
General office environment
Required to car travel to off-site locations, occasionally in adverse weather conditions
Other: Intermittent exposure to fumes and odors
*Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
Physical Requirements
Lifting/Carrying (0-50 lbs.) 1-33%
Lifting/Carrying (50-100 lbs.) 0%
Push/Pull (0-50 lbs.) 1-33%
Push/Pull (50-100 lbs.) 1-33%
Stoop/Kneel 1-33%
Crawling 0%
Climbing 0%
Balance 1-33%
Bending 1-33%
Sitting 1-33%
Walking 1-33%
Standing 34-66%
Additional Physical Requirements/Hazards
Manual dexterity (eye/hand coordination)
Perform shift work
Hear alarms/telephone/audio recorder
Reach above shoulder
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity - far
Acuity - near
Hazards
Depth perception
Exposure to toxic/caustic/chemicals/detergents
Exposure to moving mechanical parts
Exposure to dust/fumes
Exposure to potential electrical shock
Exposure to x ray/electromagnetic energy
Exposure to high pitched noises
Gaseous risk exposure
Skills
Active Listening
Ability to discern the thinking of others
Service Orientation
Verbal and Written Communication
Coordination
Problem Solving
Customer Service
Leadership
Keyboarding
Microsoft Office
Telephone Skills
Organization
Office Machine Operation
Time Management
Ability to train staff
Scheduling and timekeeping
Hiring and onboarding
Lean management
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
