What are the responsibilities and job description for the Continuing Medical Education Program Coordinator position at Mercy Health BSMH?
Primary Function/General Purpose of Position
Under direction of the Continuing Medical Education Manager, the Continuing Medical Education (CME) Program Coordinator is responsible for the planning, coordination, and implementation of Continuing Medical Education activities to support the professional development of healthcare providers. This role ensures compliance with accreditation standards, oversees logistics for educational events, and fosters a culture of lifelong learning within the hospital/health system. Maintains a working knowledge of Accreditation Council for Continuing Medical Education (ACCME), Ohio State Medical Association (OSMA), American Academy of Family Physicians (AAFP) and American Osteopathic Association (AOA) CME accreditation policies, procedures and accreditation standards. The position requires collaboration with leadership, faculty, staff, and students to achieve programmatic goals, and provides administrative support. The coordinator also serves as a liaison between internal and external stakeholders ensuring seamless coordination and efficient operation of all program components.
Essential Job Functions
Exercise independent judgment and discretion in significant matters related to program planning, resource allocation, policy development, and decision-making, demonstrating a high level of autonomy in performing job duties.
Assures that the CME accreditation standards, guidelines and policies of all accreditation standards, guidelines and policies of all accrediting and regulatory bodies are met during CME program planning, including but not limited to the American Medical Association, Accreditation Council for Continuing Medical Education, American Osteopathic Association, American Academy of Family Practice, and the Ohio State Medical Association. Stays abreast of all updates to the above policies.
Coordinates CME activities. Assists with speaker recruitment, development of program schedule, coordinates services such as facility scheduling, catering and registrations, etc. Ensures that CME activity planning is based on documented needs assessment.
Utilizes established checklists and spreadsheets for CME Program Planning with careful attention to timelines for marketing, registration processing, and post-conference follow-up. Assists in streamlining of processes as needs are identified.
Acts as a liaison with physicians, pharmaceutical representatives, hospital leadership, and supports departments to plan CME activities in accordance with the accreditation standards, including the Standards for Integrity and Independence in Accredited Continuing Education.
Recruit, secure, and manage exhibitors for accredited CME events, including identifying potential exhibitors, coordinating agreements, ensuring compliance with ACCME guidelines, and providing on-site support to enhance exhibitor satisfaction and engagement.
Collects attendance data within prescribed timeline and tracks data in CME database. Prepares credit summary reports as needed for practitioners. Posts online conference material, processes registration payments, and reconciles Major Conference budgets.
Attends onsite and local Major and Regularly Scheduled Series CME events as required, distributes conference material, and collects conference evaluation forms. Represents the CME Department by being knowledgeable about upcoming conferences, policies and procedures, and demonstrating professionalism.
Develops and maintains minutes, ongoing planning logs and program files for documentation as required by the accrediting entities.
Completes applications for continued accreditation and prepares onsite documentation to present CME programs to accreditation review teams. Participates in accreditation surveys as required.
Arranges venues, audiovisual support, catering, and other logistics for in-person and virtual CME events.
Manages Maintenance of Certification (MOC) for CME to assist physicians with board certification requirements through accredited CME activities awarding MOC.
Tracks evaluations, reports credits, and prepares reports as requested.
Maintains and develop program content on the Organization's intranet site.
Responds to incoming calls regarding CME program inquiries, credit reports, and requests for new programs based on department policies and procedures.
Designs and distributes marketing material for CME programs in accordance with established Mercy Health marketing policies. Works with internal departments to facilitate marketing efforts (Marketing, AV, IT, GME, and others.)
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
Obtain Certified Healthcare CPD Professional (CHCP) certification within 4 years of hire. (Required)
Education
Bachelor’s degree in healthcare administration, education, or a related field. (Required)
Work Experience
2 years experience in event coordination, healthcare, or medical education. (Required)
Training
Must successfully complete Alliance for Continuing Education in Health Professions Basic CME Training within one year of hire.
Language
N/A
Patient Population
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
Neonates (0-4 weeks)
Infant (1-12 months)
Pediatrics (1-12 years)
Adolescents (13-17 years)
Adults (18-64 years)
Geriatrics (65 years and older)
X Not applicable to this position
Working Conditions
X Periods of high stress and fluctuating workloads may occur.
Long-distance or air travel as needed- not to exceed 10% travel.
X General office environment.
May be exposed to high noise levels and bright lights.
May be exposed to physical altercations and verbal abuse.
May be exposed to limited hazardous substances or body fluids.*
May be required to use physical restraints.
May be exposed to human blood and other potentially infectious materials.*
May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
May have periods of constant interruptions.
X Required to car travel to off-site locations, occasionally in adverse weather conditions.
X Prolonged periods of working alone.
____ Other: Professional demeanor is required.
____ Not applicable to this position
* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
Physical Requirements
Physical Demands
Frequency 0% 1-33% 34-66% 67-100%
Lifting/ Carrying (0-50 lbs.) X
Lifting/ Carrying (50-100 lbs.) X
Push/ Pull (0-50 lbs.) X
Push/ Pull (50-100 lbs.) X
Stoop, Kneel X
Crawling X
Climbing X
Balance X
Bending X
Work Position
Frequency 0% 1-33% 34-66% 67-100%
Sitting X
Walking X
Standing X
Additional Physical Requirements/Hazards
Physical Requirements
Manual dexterity (eye/hand coordination)
Perform shift work
Maneuver weight of patients
Hear alarms/telephone/audio recordings
Reach above shoulder
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity – far
Acuity – near
__X__ Not applicable to this position
Hazards
Depth perception
Use of Latex products
Exposure to toxic/caustic/chemicals/detergents
Exposure to moving mechanical parts
Exposure to dust/fumes
Exposure to potential electrical shock
Exposure to x ray/electromagnetic energy
Exposure to high pitched noises
Gaseous risk exposure
Other:
__X__ Not applicable to this position
Skills
Knowledge of basic medical terminology
Demonstrated excellent written and verbal communication skills required to effectively interact with all levels of staff.
Requires extreme attention to detail.
Must possess high level of administrative skills and office procedure knowledge related to record keeping, project coordination, and the use of office equipment, database, and MS Office.
Must possess analytical skills to offer appropriate resolution to identify problems in consultation with manager, as appropriate.
Must possess excellent planning and organizational skills to work effectively and efficiently in a highly regulated environment.
Requires the ability to use good judgment, diplomacy, and professionalism while multitasking and working with a variety of personalities and temperaments.
Familiarity with physician education and training requirements.
Knowledge of continuing education requirements (preferred).
Previous event planning experience (preferred).
Proficiency with Microsoft Office products (i.e., Word, Excel Spreadsheets, PowerPoint).
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
