Financial Aid Officer

Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

Primary Function/General Purpose of Position

The Financial Aid Officer is responsible for working with students, both prospective and continuing, and their families and educating them on all types of Federal Financial Aid, State Grants, and Institutional Scholarships available through Mercy College of Ohio.  This position requires excellent customer service and the ability to work with a diverse population.  In addition, the person must have strong communication skills, both verbal and written. Requires a bachelor’s degree and experience within a Financial Aid Office.

Essential Job Functions

• ​Counsel and advise students about Financial Aid application procedures, aid programs, cost indebtedness, eligibility and basic financial planning; individualizes information to the particular needs and situation of each student.                                                                                                              
• Assists in awarding, collecting, and due diligence of Federal, State and Institutional funds and programs. 
• Assist the Director of Financial Aid in planning, organizing, developing and implementing the Federal Work Study Program to ensure that eligible students receive assistance, information and funds.                             
• Administers the verification process by collecting verification documents from families and preparing verification worksheets for the Director's review
• Develops and maintains outside scholarship resources for students.
• Serves as liaison between Mercy College, students, families, faculty and community to ensure positive relations and accurate knowledge of financial assistance programs.          
• Strategically uses financial aid as a recruitment and retention tool for continuing students.           
• Remains current on Federal, State, Local and accreditation standards related to student financial assistance programs.
• Other duties as assigned by the Director of Financial Aid.                                                                                              

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

N/A

Education

Bachelors Degree (required)

Work Experience

One or more years of experience within a Financial Aid Office (required)

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com