What are the responsibilities and job description for the Practice Supervisor - Maumee Bay General Surgery position at Mercy Health BSMH?
JOB SUMMARY
The practice supervisor is responsible for the operational management of a midsized physician practice, multiple smaller practices or a functional area within a larger practice. Drawing on a broad understanding of MHPN practices and polices, and displaying a high degree of initiative and independent judgement, the practice supervisor continually assesses and directs and wide range of programmatic issues, including physician relations, support staff management, customer service, analysis and reengineering of processes, achievement of practice goals and support, revenue optimization and expense control
ESSENTIAL FUNCTIONS
Ensures smooth day-to-day operations and problem solving
Hires and trains new staff
Identifies, analyzes and proactively improves practice processes, with the goal of maximizing efficiency and effectiveness, including distribution of work among staff and providers
Monitors the financial and operational health of the practice, by focusing on increasing volume and productivity and managing expenses
Ensures that supplies are ordered according to policies and procedures and supplies are maintained at established; brings equipment or facility issues to attention of management
Ensures that cash drawer is reconciled daily and bank deposits are made as directed, identifies and reports EPIC workflow, work queue or usage issues
Monitors provider schedules to ensure that patient access is maximized, schedules and supervises work assignments and maintains staff schedules to ensure appropriate coverage without unapproved overtime; requests float pool coverage
Required Minimum Education:
Vocational/Technical Degree
Preferred Education:
2 year/Associates Degree
**Combination of post-secondary education and experience will be considered in lieu of degree.
MINIMUM QUALIFICATIONS
Associate Degree or Clinical Post Secondary Education with 1 year clinical lead experience or a combination of proven 2 or more years of physician practice lead
Demonstrated ability to lead and develop people, to include experience dealing with complex physician related issues
Experience in CPT and ICD-9 coding required. Must have working knowledge of ICD-10 terminology
MENTAL REQUIREMENTS
Reads and interprets written/oral instructions.
Sets and meets deadlines, prioritizes work and works independently.
Identifies and understands issues and problems.
Examines data and draws logical conclusions demonstrating the ability to apply high levels of critical thinking and understanding
Expresses or exchanges ideas by means of oral or written communications.
Makes decisions which have significant impact on the immediate work unit and monitor impact outside immediate work unit.
Organize thoughts and ideas into understandable terminology.
Must be flexible and able to adapt to change.
WORKING CONDITIONS
Periods of high stress and fluctuating workloads may occur.
General office environment: works generally at a desk in a well-lighted, air conditioned office area, with moderate noise levels.
May be exposed to physical altercations and verbal abuse.
May be required to use physical restraints.
May be exposed to adverse weather conditions: cold, hot, dust, wind, etc. Identifies and understands issues and problems.
Required to car travel to off-site locations, occasionally in adverse weather conditions.
Long-distance or air travel as needed –not to exceed 10% travel.
May be exposed to high noise levels and bright lights.
May be exposed to limited hazardous substances or body fluids.
Potential exposure to infectious organisms.
May be constantly interrupted; requiring changing from one task to another of different nature without loss of efficiency or composure
May have periods of constant interruptions.
Prolonged periods of working alone may occur.
Many of our opportunities reward* your hard work with:Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
