What are the responsibilities and job description for the Billing Specialist position at Mercy Health Services Inc?
The Billing Specialist is the designated point of contact for patients regarding billing questions and concerns. The Billing Specialist works on and tracks AR, and claims follow up with third party payors to ensure all transactions are managed properly. This position frequently speaks with payers over the phone to resolve any claims or accounts.
Essential Duties & Responsibilities:
Working AR and claims follow up.
Work and resolve claims before timely filing.
Speaking with payers and making outbound insurance calls.
Reviewing and working denials and hold errors.
Appeal claims and reconsideration forms when necessary to payers.
Review and monitor assigned accounts and payer reports.
Provide follow up with payers.
Work Patient Refund reports.
Assist with patient billing questions.
Other duties assigned by supervisor as required.
Minimum Qualifications
Education: High School Diploma
Experience: Minimum 2 years of experience working with insurance claims (5 years of experience preferred). Experience in a telecommunications environment preferred.
Required Skills:
Excellent verbal and written communications skills.
Excellent Interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Excellent analytical and problem-solving skills.
Excellent Microsoft Office skills.
Excellent EMR skills (ECW preferred)
Above average familiarity/experience with billing software.
Preferred Skills
Spanish-speaking preferred.
ECW EMR experience
