Case Management Assistant - Fairfield Hospital

BSMMHPUSR229880EXTERNALENUSEveryone who works with Mercy Health is united under one purpose : to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

Primary Function / General Purpose of Position

The Care Management Assistant works closely with the care management staff, assisting them with everyday duties. The Care Management Assistant must have a passion for working with people and strong people skills are invaluable in this position, as these professionals work closely with individuals in a variety of difficult situations.

Essential Job Functions

• Assists in issuing Medicare Important Message letters after communication and prioritization with Care Management staff and delivers and explains observation status notifications to patients in observation status between 24-36 hours of admission, after communication and prioritization with Care Management staff
• Collaborates with Care Managers and Social Workers, assists with faxing, mail management, phone message retrieval, and other office tasks
• Provides updates on approvals and denials to Care Managers and Social Workers as information is received or requested from Ensemble
• Provides assistance for non-complex arrangements related to discharge planning and transitions under the direction and supervision of the care manager
• Assists in keeping community resource manuals up to date

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing / Certification

BLS Basic Life Support – American Heart Association (required)

Education

High School Diploma or GED (required)

Some college (preferred)

Work Experience

Previous healthcare experience with patient discharge planning procedures (preferred)

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Many of our opportunities reward

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w / AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Why Choose Mercy Health?

At Mercy Health, we're focused on bringing our core values to life every day through compassionate health care.  From the moment you join Mercy Health, we’re committed to growing, training and developing you for a fulfilling and mission-driven career because we’re a health care community driven by the strength of our people.

With the support of your colleagues, tools and technology, you can focus on preparing for your next step, instead of finding your next job. Learn more about us at careers.mercy.com .

Life and Work Should Fit Together

We believe all employees, and their families, should have access to comprehensive care plans, tailored to support their needs.

Well-being Support : Access to mental health resources, condition management programs and clinical expertise

Education Assistance : Tuition support for critical clinical roles such as nursing, medical assisting, laboratory and more

Time Off : Enjoy at least three weeks of paid time off along with seven paid holidays

Family Support : Industry-leading eight weeks of Paid Parental Leave plus adoption assistance

Travel Nurse program : Choose to work in different units, facilities or even travel across our organization

Career conversations like regular performance check-ins, career discussions and role-specific training opportunities to help to identify your next step

Diversity, Equity & Inclusion (DE&I) : Our employee resource groups provide leadership development, programs, support, and tools to enable recognition and growth

Optional benefits like legal, identity theft protection and critical illness insurance

Discover how Mercy Health is the place for you .