What are the responsibilities and job description for the Registrar - Springdale Family Medicine position at Mercy Health?
Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours : 40
Work Shift : Days / Afternoons (United States of America)
About Us
As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Job Summary :
The Patient Registrar is the first line of quality service to our patients and the community. Additionally, the Patient Access Representative will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.
Essential Functions :
- Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner.
- Processes admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems.
- Ability to answer internal and external calls in a friendly and helpful manner.
- Must possess the ability to troubleshoot and resolve problems promptly.
- Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately.
- Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients.
- Other duties as assigned.
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Experience :
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Department : Springdale Family Medicine - MHP Cincinnati, LLC
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