What are the responsibilities and job description for the System Analyst position at Mercy Health?
Overview
Experience a rewarding and fulfilling career with Mercyhealth. Mercyhealth is committed to offering our partners a best place to work. Our unique workplace Culture of Excellence is built upon :
- Employee engagement, empowerment and growth
- Teamwork toward our common goal - providing exceptional health care services with a passion for making lives better
- An atmosphere of caring and quality that cascades throughout the organization
The System Analyst, position supports and maintains an in-depth knowledge of software applications that impact Clinical, Revenue Cycle, Patient Access, Finance, Insurance and other business-related areas. This role provides analytical and application support in the areas of planning, design, implementation, optimization, and maintenance of Epic, vendor integration and ancillary systems.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS
To perform the job successfully, an individual should demonstrate the following behavior expectations :
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work : Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
EDUCATION & EXPERIENCE
Bachelor's Degree in Information Technology, Business, Clinical or other related field preferred; an equivalent combination of education and work experience will be considered.
Prior certification in Epic application preferred.
CERTIFICATION / LICENSURE
Required to achieve assigned Computer Application certifications within 90 days of training and to maintain assigned certification while in this role.
ADDITIONAL REQUIREMENTS
Passing the WI Caregiver Background Check and / or IL Health Care Workers Background Check. Must be able to follow written / oral instructions.
OTHER SKILLS AND ABILITIES
Experience with and demonstrates competence in Microsoft Office Applications. Ability to work independently and be result oriented.
Requires excellent verbal and written communication skills and ability to coordinate and prioritize tasks and project components. Ability to lead.
WORK ENVIRONMENT
The noise level in the work environment is usually
Occupational Exposure : Category C - No partners in the specified job classification have occupational exposure.
AGE OF PATIENTS SERVED
Non-Specific Task (N / A)
INFORMATION ACCESS
Partner may access patient care information, financial data, insurance data, human resource data and strategic and planning data needed to perform their job duties as directed by the director.
WORK CONTACT GROUP
Partners, physicians, patients / family, visitors, vendors
SPECIAL PHYSICAL DEMANDS
Not Applicable
LEVEL OF SUPERVISION
Minimal supervision required
SUPERVISES
This job has no supervisory responsibilities.
