What are the responsibilities and job description for the Shelter Specialist position at MERCY HOUSE LIVING CENTERS?
Introduction: The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekend, morning and evening and holiday shifts. This position reports directly the Emergency Shelter Site Lead. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills. Fluency in Spanish is a significant value.
Shelter Support
Goal: Ensure a safe and client focused environment for guest to quickly end their homelessness.
Assist in the implementation of shelter activities to ensure quality, guest focused, and trauma informed delivery of services.
Encourage and discuss progress toward housing with shelter guest
Assist with shelter setup and maintenance
Assist with general cleanliness and safety of facility including emptying trash cans and cleaning-up spills.
Assist with receiving and verifying orders from vendors, completing tally sheets
Post and update signs and service calendars
Audio Equipment set up and monitoring
Assist in the organization of supplies and facilities needs
Conduct neighborhood patrols to minimize potential impact on the surrounding community
Must be able to lift up to 50lbs.
Administration
Goal: Oversee administrative duties that support program services.
Assist with keeping detailed daily summary sheets
Assist with record keeping and reporting
Miscellaneous
Assist with guest services and program activities if necessary
Complete ad hoc projects as appointed by Supervisor
Qualifications: Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs. Ability to perform crisis intervention as needed; Ability to complete job duties that are guest focused, trauma informed, and housing focused.