What are the responsibilities and job description for the Desk Clerk - Casa de la Mision position at Mercy Housing Management Group?
At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.
The Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team.
We encourage candidates with lived experience to apply. This is an on-site position. This 24 hr/wk position is benefits-eligible.
Schedule: Thurs 4pm-12am, Sat/Sun 12am-8am
Pay: $22.00-23.00/hour DOE
Benefits:
- Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
- 15 days of earned PTO your first year, 12 company holidays 2 floating holidays.
- 403b match
- Early close Fridays (3 paid hours each Friday)
- Early close prior to a holiday (3 paid hours)
- Paid Time off between Christmas and New Year's Holiday
- Paid Volunteer Time
- Paid Parental Leave and Care Giver Leave
- Paid Life Insurance
- Free Employee Assistance Plan
- Free Basic Dental
- Pet Insurance options
Duties:
- Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
- Convey accurate information to the appropriate authorities, as necessary.
- Answer telephones and take accurate messages.
- Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
- Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).
Preferred Qualifications
- High school diploma or equivalent
- General office experience.
This is a brief description summarizing the abilities and skills needed for the position. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Experience
Required- 1 year(s): General Office Experience
Education
Preferred- High School or better
Skills
Required- Customer Service
- Yardi
- Microsoft Word
Behaviors
Preferred- Team Player: Works well as a member of a group
Motivations
Preferred- Self-Starter: Inspired to perform without outside help
Salary : $22 - $23
