Operations Generalist

We need an ADVENTURER!

Schedule Work Times / Locations:

• Primary Location: 222 Main Street, Hartford, CT
• Schedule: Monday-Friday 8:30am-4:30pm

Why You’ll Love this Job:

Now, imagine this: You're diving into a pool of projects where no two days will be the same. Do you wear many hats- and rock them all? Is it safe to say friends, family and colleagues call you the Jack-Of All trades? If so, please read on further, we are looking for YOU! A unique tech-savvy Generalist who is flexible, adaptable and always up for a challenge.

In this dynamic role you will take on a blend of responsibilities, gaining exposure to a large and complex non-profit agency across various departments. Not only will you continue to strengthen current skills, but you'll also pick up new ones- getting hands on experience working with staff and senior management across functions.

Ready to dive?

Why CHA?

Community Housing Advocates (CHA) a parent company of Mercy Housing & Shelter and My Sister’s Place, two agencies who in 2018 united forces based on a common mission- combating homelessness and providing support to individuals and families in need. We provide safe housing, life changing services that include medical care, management of financial affairs, short- and long-term housing and all the necessary tools to reclaim their independence. At CHA, you will be part of a team that truly makes a difference in the lives of those who need it most.

What you will be doing:

IT: Oversee the day-to-day operations of our servers, networks and systems to ensure peak performance. Collaborate and oversee our Managed Services Provider “MSP” and other IT vendors (Printers, Internet, VOIP,etc)

HR: Assist with employee onboarding, engagement initiative, and other projects in HR. So knowledge of HRIS systems would be a plus!

Cross-Department Collaboration: You will span different departments, spearheading a variety of field projects by planning, organizing and executing them.

And MORE!

What we are looking for:

• A Forward Thinking and Solution-Oriented learner: Someone who thrives on acquiring new skills and mastering systems, with strong interpersonal skills- you know, a people person! You excel at communicating effectively, troubleshooting challenges, assisting with project planning and execution while coordinating seamlessly with various departments.
• Great growth mindset: Able to take on challenges and adapt to learning daily.
• Organized and Efficient: Your attention to detail is key to juggling multiple tasks, where deadlines don't scare you!
• IT & HR systems: Familiarity with IT/ HR systems, the go-to champion for complex or simple IT issues, you bridge the gap between HR and IT for seamless collaboration. Previous HR experience a plus!
• Strong Collaborative Communicator: Able to work well across teams, translate IT and speak into clear actions for employees and leadership. You are patient with those who are not as tech savvy, working your customer service magic!

Requirements:

• 2-4 years of experience in a similar field of responsibilities.
• Bachelor’s Degree preferred

Licenses and Certifications

• Must have a valid Connecticut driver’s license and clean driving record with proof of automobile insurance.

Physical Demands:

You’ll be active with occasional lifting and walking. Reasonable Accommodations may be made for individuals with disabilities.

What You Get in Return:

Full-time employees enjoy:

• Competitive pay (Rate starting at $24 per hour, based on experience)
• Generous incentive compensation plan.
• Full-time employees receive 10 days of PTO (paid time off) per year, plus 11 paid holidays and one (1) Floating Holiday and 40 Hours of Accrued Paid Sick Leave.
• Comprehensive benefits package, including medical, dental,403B, tuition reimbursement, short term and long-term disability coverage.
• Cooperative and supportive team environment where you can make a real impact.

CHA, My Sisters’ Place and Mercy Housing and Shelter Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.