What are the responsibilities and job description for the Residential Aide position at Mercy Housing & Shelter Corp?

Job Description

Job Title : Residential Aide

Department : Haven Program

Reports To : Director of Youth Services

FLSA Status : Non-Exempt

PHI Access Code Level 2

Scheduled Work Times / Locations

1st shift- part-time Saturday and Sunday 8am to 4pm. (2)

2nd shift - part-time Saturday and Sunday 4pm to 12am

Location : 7 Charter Oak Hartford, CT

Job Summary :

Monitor and maintain the safety of the residential facility for the Haven Program at Community Housing Advocates, affiliates of My Sister’s Place, and Mercy Housing and Shelter Corporation. This position is classified as ESSENTIAL; therefore, the employee must report for work when scheduled, regardless of weather or other conditions that affect travel, and remain on duty until relieved by the supervisor or person scheduled for the next shift. Residential aides must remain on the premises during their shift unless authorized to leave.

Duties and Responsibilities :

On arrival, discuss events of the preceding shift with the departing shift monitor and sign inter-shift forms.
Before departing, discuss the events of the shift that has been completed with the monitor of the next shift.
Admit residents and guests into the building, maintaining the sign-in / sign-out log.
Monitor visitors to residents, making certain that residents always accompany guests, that they are not intoxicated or under the influence of drugs, and that they stay in the common areas.
Answer the office telephone and take messages as required.
Sort and distribute mail.
Follow all established security procedures including, but not limited to, monitoring of the security system, changing security tapes, established rounds, key control, incident reports, etc.
Demonstrate ability to de-escalate situations and maintain control of the group and the residence.
Monitor residents as they self-administer their medications per agency protocol.
Follow established procedures for accepting donations and deliveries.
Sign off on resident chores.
Check the first aid kit monthly to ensure that all necessary supplies are available in case of need.
Interact with ambulance and police department according to established policies.
Maintain all required necessary logs and ensure log reflects the activities of the shift.
Inform the supervisor of any problems and make notations in the logbook.
Second and third shift monitors are responsible for handling any emergencies that arise during their shift, including notification of managers / supervisors who are absent from the facility.
Perform any other task that will assist the agency in carrying out its mission.

Supervisory Responsibilities :

Residential Aides have no supervisory responsibilities.

Required Skills / Abilities :

Work in collaboration with the Director of Youth Services and the Youth Services Case Manager.

Attend and participate in all required meetings.

Participate in group work with clients.

Excellent interpersonal skills with the ability to communicate effectively both verbally and written with diverse clientele.

Excellent computer skills, including proficiency in MS Office Suite.

Attention to detail, organizational skills, and follow through required, exceptional problem-solving capabilities.

Ability to work collaboratively with other personnel and or service providers or professionals.

Comfortable working with young adults.

Education and Experience :

High school diploma or General Educational Development (GED) certification and some work experience, preferable with homeless persons, young adults, persons with mental illness and / or substance abuse.

Licenses and Certifications

Must have valid Connecticut driver’s license and clean driving record with proof of automobile insurance.

Compensation & Benefits

19.00 – 20.00 per hour, based on experience plus a generous incentive compensation plan

Community Housing Advocates provides a generous employee benefits package, including medical, dental, retirement, short- and long-term disability, and tuition reimbursement. Full-time employees receive 10 days of PTO (paid time off) per year, plus 11 paid holidays and one (1) Floating Holiday and 40 Hours of Accrued Paid Sick Leave.

Physical Demands

The physical demands associated with the essential functions of this job are intermittent physical activity, such as walking, sitting, and occasional lifting.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary : $19

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