Demo

Team Supervisor

Mercy Housing & Shelter Corp
Hartford, CT Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 5/22/2025

Job Description

Job Description

Empathetic Leader Wanted-Lead, Inspire and Make a lasting impact, JOIN OUR TEAM!

Schedule Work Times & Locations :

Schedule : Monday – Friday, 8 : 30 AM – 4 : 30 PM (with some flexibility for occasional nights and weekends)

Where you will be : 211 Wethersfield Ave.

Why You’ll Love this Job :

As a team supervisor you will be at the heart of our Supportive Housing Program-ARPA carrying a caseload, but also providing leadership, mentorship and oversight to Case managers and Peer Specialists. For you this is a career that combines leadership, service, and personal fulfillment, this is an opportunity to make meaningful impact that resonates within your team and directly enhances the care and services provided to clients. Plus, you’ll be a key support to our Director of Program Services—because teamwork makes the dream work!

Why CHA?

Community Housing Advocates (CHA) a parent company of Mercy Housing & Shelter and My Sister’s Place, two agencies who in 2018 united forces based on a common mission- combating homelessness and providing support to individuals and families in need. We provide safe housing, life-changing services that include medical care, management of financial affairs, short- and long-term housing and all the necessary tools to reclaim their independence. At CHA, you will be part of a team that truly makes a difference in the lives of those who need it most.

What You’ll Be Doing (The Fun Part!)

  • Lead with Purpose – Manage workflows, assign cases, set goals, and keep our amazing team on track
  • Find Fulfillment - helping individuals overcome challenges and build brighter futures.
  • Train – Help new hires get up to speed on case management, systems, and best practices.
  • Keep Things Organized – Ensure compliance with all documentation, Oversee schedules, PTO requests, and all the behind-the-scenes magic.
  • Be the Data Guru – Monitor and update crucial databases like Smartsheet, DDAP, and HMIS.
  • Strengthen Communities – Collaborate with agencies, partners and initiatives like Greater Hartford CAN and attend meetings.
  • Support & Inspire – Conduct staff evaluations, provide feedback, and keep the office vibes positive!
  • Drive Positive Change – Lead case management meetings, manage on-call duties, and ensure quality services.

What We’re Looking For :

  • Detail Oriented & Tech Savvy.
  • Compassionate Leader that can take initiative and make independent decisions.
  • Excellent Communicator and Problem-Solver
  • Strong Accountability Mentality with Passion for leading others by example.
  • Passion for working with diverse communities, including individuals experiencing homelessness or facing mental health / substance use challenges.
  • Requirements :

  • Bachelor’s degree in social work, Sociology, Psychology, Human Development or a similar related field.
  • Experience working with individuals who are chronically homeless, those with severe mental illness and or individuals struggling with substance use disorders.
  • Minimum of Five (5) years of relevant experience with proven ability to provide effective client services, is required. Bonus points! if you have Two (2) years of supervisory experience.
  • Bilingual? Even better! Spanish / English preferred.
  • Licenses and Certifications

  • Must have a valid Connecticut driver’s license and clean driving record with proof of automobile insurance.
  • What You Get in Return :

  • Hourly rate : $28-$31.00, based on experience
  • Generous Benefits package : Medical, Dental, 403b . Company Paid Short-Term & Long-Term Disability. Tuition Reimbursement.
  • Full-time employees receive 10 days of PTO (paid time off) per year, plus 11 paid holidays and one (1) Floating Holiday and 40 Hours of Accrued Paid Sick Leave.
  • Incentive Plan : Earn as you go with our Incentive Compensation plan!
  • Hands-On Experience!
  • Professional Growth!
  • Meaningful Impact!
  • Supportive Team Environment!
  • Physical Demands :

  • This role involves occasional physical activity, including walking, sitting and light lifting.
  • Reasonable accommodations will be provided to support individuals with disabilities in performing essential job duties.
  • Equal Opportunity Employer :

    Community Housing Advocates (CHA), My Sister's Place, and Mercy Housing and Shelter Corporation are equal opportunity employers. We welcome all qualified applicants regardless of race, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status.

    Salary : $28 - $31

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