Assistant Property Manager - Tahanan

R U ready to make a difference? We need a professional, committed Assistant Property Manager to support the Property Manager and the day-to-day operations of the property. You need a strong understanding of HUD and Tax Credit experience. You'll provide customer service to residents and visitors, take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events. Tahanan is a 146-unit property with affordable apartment-homes and on-site supportive services for area individuals who have experienced homelessness in San Francisco, CA. We encourage candidates with lived experience to apply. This is an on-site position. Pay: $26.00 - 27.00/hour DOE + sign-on bonus up to $2,700 Benefits: Early close Fridays - 3 paid hours off each Friday. Early close prior to holiday – 3 paid hours off Paid Time off between Christmas and New Year's Holiday Paid Volunteer Time Paid Parental Leave and Care Giver Leave – coming in 2025 Free Employee Assistance Plan Free Basic Dental – coming in 2025 Flexible PTO Pet Insurance And all the usual stuff, health care (PPO or HMO), dental, vision Duties: Enters data in resident accounts receivable ledgers. Assists with resident records documentation. Collects rent and other income, makes bank deposits, and forwards receipts. Assists with the leasing process from initial application to move-in. Responds to customer services requests. May work outside normal business hours to respond to the needs of the property. Minimum Qualifications: High School Diploma or equivalent. Preferred Qualifications One (1) year of administrative, office, accounting, or customer service experience. Property management work experience and knowledge of applicable local and federal housing laws. Knowledge of real estate property management applications. Knowledge and Skills: Adhere to complex regulatory requirements. Maintain resident account receivable ledgers under supervision. Mission Values: At Mercy Housing, everyone contributes to a mission and values centered culture. We are committed to demonstrating the values of Respect, Justice and Mercy in all aspects of our daily work. At Mercy Housing, we seek applicants who are committed to racial equity, diversity, and inclusion. We believe we are more effective when diverse groups of people, including residents, feel valued, respected, and included. This is a brief description of the position. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Experience Required 1 year(s): Office/Accounting/Customer Service experience Preferred 1 year(s): Affordable Housing/Tax Credit experience Education Preferred High School or better Licenses & Certifications Preferred TCS COS Skills Required Follow-Through Detail Oriented Communication Preferred Yardi Behaviors Preferred Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Motivations Preferred Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization