What are the responsibilities and job description for the Inpatient Rehab Department Administrative Coordinator position at Mercy Medical Center, Baltimore, MD?
Summary
The Administrative Coordinator is responsible for scheduling patient appointments, answering phones and triaging calls for importance and/or severity. Responsible for all front desk duties including, but not limited to, review of patient demographics and updating information in the computer system, preparing patient charts for daily clinic, copying medical records, processing patient dictation, sorting mail and filling out disability forms, verifying insurance benefits and obtaining appropriate authorizations. Maintain current knowledge of insurance requirements and referrals for accurate billing submission. Exhibits professional conduct at all times and maintains a courteous and helpful approach to interactions with staff, physicians, patients and visitors.
Requirements
EDUCATION AND WORK EXPERIENCE
License Requirements: N/A Certification Requirements: N/A Age Specific Care Provided For: N/A Knowledge, Skills and Abilities: Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
Benefits Eligibility is based on your scheduled FTE status and Job Category
Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.
The Administrative Coordinator is responsible for scheduling patient appointments, answering phones and triaging calls for importance and/or severity. Responsible for all front desk duties including, but not limited to, review of patient demographics and updating information in the computer system, preparing patient charts for daily clinic, copying medical records, processing patient dictation, sorting mail and filling out disability forms, verifying insurance benefits and obtaining appropriate authorizations. Maintain current knowledge of insurance requirements and referrals for accurate billing submission. Exhibits professional conduct at all times and maintains a courteous and helpful approach to interactions with staff, physicians, patients and visitors.
Requirements
EDUCATION AND WORK EXPERIENCE
- Education and Work Experience:
- High School Diploma or GED
- 2-3 years experience, preferrably in a hospital setting
- Microsoft Word, Power Point, Access, Excel
- Microsoft Outlook
- Meditech
- Epic
- Performance Manager/NetLearning
- Must be able to read, write, and speak the English language in an understandable manner.
- Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
- Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
- Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
- Must be able to follow written and oral instructions.
- Other Requirements:
- Typing-minimum 50 words per minute
- Scheduling
- Medical Terminology
- May be required to travel to satellite offices.
Benefits Eligibility is based on your scheduled FTE status and Job Category
- Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
- 403(b) retirement plan with generous company match and “catch up” provision
- Paid Time Off (PTO) & company paid holidays
- Tuition reimbursement
- Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
- Employer paid Short & Long Term Disability benefits for eligible employees
- Voluntary Benefits
- Discounts on auto & home insurance and Verizon plans
- Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values
Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.
