What are the responsibilities and job description for the Phlebotomy Technician - North Liberty Clinic - PRN position at Mercy Physician Services, Inc.?
Work Shift Variable/Rotating Shifts Scheduled Weekly Hours 0 Summary This position supports Mercy Care's philosophy of patient centered care by providing timely and accurate specimen collection and other laboratory support functions. The Phlebotomy Technician exhibits compassion towards our patients, provides outstanding customer service, and demonstrates professional behavior. Job Description Job Duties Properly identifies patients and samples during all phases of testing. Follows laboratory procedures for specimen collection, order entry, specimen receiving, and all other duties . Communicates effectively and professionally with physicians, nurses, other medical personnel, patients, and families. Prioritizes workload to ensure timely collection of patient samples. Maintains and improves skills by participating in at least one continuing education activity annually. Actively seeks and identifies opportunities for process improvement. Assists in procedure writing, updating, and validating. Acts as a resource for laboratory medicine information to providers and others. Uses laboratory information system access information and enter information. Educates and trains new staff and students. Perform specimen collection, including phlebotomy, respiratory swabs, and skin tests, with skill and compassion. Answers incoming phone calls and places outgoing phone calls in a timely manner using proper phone etiquette. Receives specimens into the laboratory and delivers to proper locations. Exhibits outstanding customer service to patients, families, and colleagues. Participates in off-site collections and rotate to other locations as required. Other duties as assigned. Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries. Knowledge, Skills & Abilities Knowledge of specimen collection procedures, including venipuncture, capillary collection, TB placement, and respiratory swabs. Knowledge of different patient populations and their needs. Ability to work quickly and efficiently under pressure without sacrificing quality. Ability to multi-task, prioritize, and work with interruptions. Skill to use the laboratory information system (LIS). Attention to detail. Ability to complete appropriate documentation and paperwork clearly and completely. Professional Experience Experience preferred, but not required. Education High school diploma or equivalent required. Graduate of a phlebotomy training program or medical assisting program is preferred. Licensure, Certification, Registration Certification as a Phlebotomy Technician (American Society of Clinical Pathologists) or Registered Phlebotomy Technician (American Medical Technologists) preferred. Minimum age of 18 required. Pay Rate Type Hourly Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years. Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics. Talent Tuesdays Walk-In Interviews at Mercy Cedar Rapids - 11:00 a.m. to 1:00 p.m. every Tuesday We welcome the chance to meet with you and share our current opportunities, including information on our exciting sign-on bonuses for select positions! Mercy Cedar Rapids is a growing healthcare system. We are mission-driven, locally managed, and committed to the professional and personal growth of our employees. No appointment necessary – just bring your résumé! The Mercy Touch® — it’s compassionate people taking care of patients and each other. And, at Mercy Cedar Rapids, there's something for anyone who wants to have an influence on their community and grow their career. We are proud of our mission-centered culture and our employees enjoy growth opportunities, supportive team members, a generous benefits package and more. If you don't see the position you're looking for - or if you're not sure what you're looking for, we invite you to join our Talent Community to stay informed about future opportunities!