Donor Services Clerk (Part-time)

Mercy Ships is a global faith-based charity that uses hospital ships to bring safe and free surgery, plus training, to people in Africa. Are you ready for a rewarding career that brings hope and healing? Explore the faith-based community of the Mercy Ships International Support Center, located in beautiful Lindale, Texas. Your professional skills are needed to support our volunteers and ships operating in Africa that provide free, life-saving surgical care and healthcare services. You can make a difference with Mercy Ships. Join us!

How does the Donor Services Clerk support the Mercy Ships' mission? As a Donor services clerk you will work closely with Staffing Manager in processing all volunteer applications in operational sector. This position will provide clerical assistance and data entry tasks in support of Donor Services Department including: Researching and processing mail donations; adding new Donors; updating Donor accounts and information; maintaining and ensuring data integrity.

What You Will Contribute:

• Sort mail from Post Office to prepare for processing
• Open & code mail appropriately per standards
• Maintain and update Donor records per standards
• Process Credit Card and e-Check (ACH) donations
• Process Pledge requests accurately
• Answer telephone calls and assist Donors
• Process donations/data entry through Mercy Ships provided tools
• Process merging Donor records, including corresponding with donor (via Email or phone) as necessary to ensure records are maintained accurately
• Train other personnel to perform tasks as required
• Perform other duties as assigned to assist the goals of the organization

What you’ll receive:

• The opportunity to use your professional skills to make a global impact.
• The opportunity to live out your faith at work.
• Medical, prescription, dental & vision insurance.
• 403(b) retirement savings plan, with matching contribution.
• Staff devotionals, prayer time, and Chaplaincy support.
• On campus dining with gourmet meals, including a specialty coffee shop and community events
• On campus recreation, including indoor basketball and racquetball courts, weight room, walking and biking trails, a disk golf course, and an outdoor pool.

What you’ll need:

• Highly motivated, well organized and detail oriented with strong verbal and written communication skills.
• Ability to define priorities and handle confidential information while ensuring the privacy of Donors and Staff.
• Ability to multi-task and be flexible and open to changes in processes
• Desire to work effectively with a dynamic team serving Donors and Mercy Ships staff
• Computer proficiency with Microsoft Word, Excel and non-profit, fundraising software
• Proficient typing and 10-key calculator skills
• Supportive of Mercy Ships Mission and Vision statements and committed to Mercy Ships Core Values
• Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability

What's Required for This Position:

• High School diploma required, some college preferred.
• Prior experience in a financial area, such as accounting and/or bookkeeping, preferred.
• Prior experience working in a development/fundraising environment would be helpful.

Mercy Ships is a global faith-based charity that uses hospital ships to bring safe and free surgery, plus training, to people in Africa. Add purpose to your career by joining our Mercy Ships community.

Job Type: Part-time

Pay: $14.00 - $15.00 per hour

Schedule:

• Monday to Friday

Work Location: In person

Salary : $14 - $15