What are the responsibilities and job description for the Health Information Service Technician position at Mercy?
We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Overview:
Performs one of the three functions:
Provide direct customer service to customers, providing a copy of the PHI in a requested median (paper, electronic, disc, thumb drive, etc.) when a HIPAA compliant written or verbal request is received. Intermediate Deficiency Analysis. Answer provider questions regarding outstanding documentation to include basic chart corrections. Intermediate abstracting and scanning for Accountable Care Organization quality measures for Mercy clinics assisting with improved outcomes, better quality care and greater engagement with providers.
Qualifications:
- Education
- High school diploma or equivalent required.
- Some college preferred.
- Competencies
- Attention to detail.
- Excellent interpersonal and communication skills.
- Self-starting, independent individual.
- Highly motivated and organized problem solver.
- Experience
- HIM/Medical Records: Minimum 1 year in HIM/medical records or related fields
- Medical Record Regulatory Requirements: Working Knowledge Required
- Analytical Skills: Intermediate required
- Problem Solving Skills: Intermediate required
- Data Analysis Skills: Basic required
- Research Skills: Basic required
- Computer Skills: Intermediate required
- Microsoft Office: Working knowledge required
- Knowledge of the Health Record:
- Working knowledge required
- Medical Terminology: Preferred
- EHR Terminology: Basic Required
- Scanning Documents: Preferred
- Coding/Billing Knowledge: N/A
- Preferred Licensure: RHIT or RHIA
- Preferred HIM Experience: Minimum 2-3 years in an acute care medical records department; Minimum 1 year experience in ROI or Analysis role in an acute care setting
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We’re bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
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