What are the responsibilities and job description for the Office Supervisor - OBGYN Clinic position at Mercy?
Full Time, Day Shift
OBGYN Clinic
- Tuition Reimbursement up to $2,000 for continuing education
- Health/Dental/Vision available after day one
- Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA
- Paid parental leave for new parents
- 401k with employer match
- Paid PTO for volunteering
- Competitive salary
- Future career growth!
Overview:
Under the direction of clinic management and/or vice president and physicians, as applicable, the medical office coordinator coordinates, evaluates and gives direction in the overall day-to-day operations of the clinic or work area as assigned. This person will work closely with the manager/administrator with established policies and procedures to achieve goals and objectives.
In communicating with patients, families, visitors and employees, a caring, friendly, personal and professional approach is expected. Performs related duties as assigned. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
Qualifications:
- Education: High school diploma or equivalent required with coursework in clerical skills.
- Experience: Two years' experience in a clinic setting and/or supervisory/management experience required.
Description/Responsibilities
• Compiles the Health System consolidated monthly financial statements and numerous supporting reports and schedules.
• Develops and manages capital and operational clinical unit budgets, including monthly variance analysis.
• Directs participation in patient satisfaction and office efficiency surveys.
• Communicates Press Ganey results with Physicians and staff in a timely manner and takes action to improve upon deficient areas.
• Communicates Mercy Service program, MAPS program, and other System materials to staff in a timely and enthusiastic manner.
• Communicates and provides leadership for the physicians and staff to develop a team.
• Takes an active role in seeking solutions/answers to physicians' concerns and/or suggestions.
• Communicates operational issues to appropriate management/administrators, departments and physicians as needed.
• Collects and reviews data for financial and statistical purposes including invoices and statements.
• Generates or collects physician and operational financial reports to verify correct charge entries, coding and overall operational reporting.
• Coordinates activities such as scheduling, medical records, CPT and ICD-10 coding, charge entry and patient accounts as assigned.
• Ensures compliance with regulations and with clinic standards of quality patient care.
• Communicates with patients, families, physicians and other employees in a caring and friendly manner; a professional approach is expected.
We’re bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
