What are the responsibilities and job description for the Operations Specialist - REMOTE/HYBRID position at Mercy?
We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Overview:
Operations Specialist will take a comprehensive approach involving multiple dimensions of the hospital, clinic, and other care setting operations. The primary focus includes workforce support, and technological systems support.
Working in cooperation with workforce operations, this role is a Partner in Excellence in all these areas, delivering the tools, education & training, expertise, and focused commitment to achieve sustainable change and position outcomes. This approach will help re-energize the hospitals and clinics across the ministry's culture by nurturing its most important asset, its people, while building a solid foundation for long-term financial strength. How this is accomplished, is by implementing the following objectives below.
• Implementing the Comprehensive Assessment findings
• Performing in and supporting the key performance drivers of overall operational strategy
• Supporting Improvement Projections
• Participating in Action Plan Management Progress Tracking and support of Performance Analytics
• Technology Implementation Support
Qualifications:
- Experience: Minimum of 3 years’ experience in a supervisory or leadership role involving systems applications and/or analytics required.
- Required Education: Bachelor’s Degree in Business Admin or related field.
- Preferred Education: Advanced Graduate degree (e.g., MBA, PhD, etc.).
- Other: Exceptional analytical and quantitative problem-solving skills.
Ability to work collaborative in a team environment.
Ability to communicate complex ideas effectively, both verbally and in writing.
Ability to work effectively with people at all levels in an organization.
Willingness to travel up to 40%. Proficient in the following Microsoft Products: Office, Excel, Access, Visio, Project and PowerPoint.
Must be able to assume a high degree of independent functioning and demonstrate prudent decision-making, autonomy and flexibility.
Lean Six Sigma Experience
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We’re bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
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