What are the responsibilities and job description for the Organization Effectiveness Specialist (Exempt) position at Mercy?
We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Overview: The Organizational Effectiveness Specialist plans, coordinates, and delivers solutions in the following areas, including but not limited to: communication planning, survey administration, creating and maintaining shared resources (SharePoint sites, shared directories, online libraries), training program management, and ad hoc project management. The Organizational Effectiveness Specialists primary focus will be providing support to multiple Organization Effectiveness Managers in the areas listed above.
Qualifications:
- Experience: 3 years of relevant work experience.
Entry-level to intermediate level of knowledge of change management practices and methodologies; change management certification preferred but not required.
Conceptual understanding of change management approaches and best practices identifying and engaging key sponsors and stakeholder groups, communication planning and delivery, training plan assessment and execution, identifying metrics to measure adoption and success rates.
- Required Education: Bachelors degree.
- Preferred Education: Masters preferred in related subject matter (Organizational Effectiveness, Human Resource Management/Development, Leadership, or I/O Psychology.
- Other:
Excellent organization, project management, and time management skills with proven success working on and delivering multiple projects at once.
Must act as a positive change agent and consistently demonstrate the ability to adapt to changes, knows how to evaluate and prioritize tasks and key deliverables.
Strong problem-solving, learning orientation and mindset.
Strong critical thinking and data analysis skills, including establishing and tracking key metrics to determine overall effectiveness.
Excellent presentation, facilitation, written and verbal communication skills.
Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Strong ability to effectively navigate, present and connect with virtual audiences. Excellent interpersonal skills.
High degree of customer service orientation towards internal customers, partner departments and colleagues.
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We’re bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
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