What are the responsibilities and job description for the Patient Svc Representative - Pediatric ENT position at Mercy?
Full Time, Day Shift
Pediatric ENT
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Overview:
Performs all secretarial duties for physicians office. Assists with special projects as needed. Reporting Office Administrator of the physicians practice. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
Qualifications:
- MINIMUM REQUIRED
- Education: High school diploma or equivalent required.
- Experience: Minimum of 1 year medical clerical experience required.
- Other skills & knowledge:(skills, knowledge, abilities)Proficiency in computers, Microsoft Office and dictating equipment required. Excellent customer service skills required. Strong oral and written communication skills required and must be able to interact with customers of all ages. Must be able to deal with all customers in a tactful and pleasant manner. Must have typing skill of 55-60 wpm. Must know medical terminology.
- Physical Requirements:
- Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
- Position requires prolonged standing and walking during each shift.
- Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We’re bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
