What are the responsibilities and job description for the Supervisor-Volunteer Services position at Mercy?
We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Overview:
This position will oversee the daily functions of the Mercy Hospice Volunteer Program, and all hospice volunteers. Under the supervision of Hospice leadership, this position will coordinate all of the Hospice Volunteer programs, including the interviewing, orientation, assignment, ongoing development and as needed counseling of volunteers.
This position develops and schedules events, training sessions and meetings for volunteers. Additionally, this position will develop new and innovative ways of utilizing volunteers within the Mercy Hospice program. This position will communicate with the extended hospice leadership team as well as the hospice IDG to share suggestions for volunteer use, encourage use of volunteers in established ways, and solicit ideas from others on how volunteers can best support the Mission and Values of Mercy within the Hospice department.
Qualifications:
- Education: High school diploma or equivalent
- Licensure: None
- Experience: Proven superior customer service experience.
- Certifications:
- Other:
- - Excellent oral and written communication skills and interpersonal skills.- Proficient computer skills.
- - Professional and courteous interaction with patients, visitors, co-workers and leaders.
- - Ability to multi-task and manage time effectively.
- - Familiarity with Mercy Hospice Programs.
- Preferred Education: Bachelor's Degree
- Preferred Experience: Experience in coordinating volunteer services. Supervisory experience. Prior Mercy experience.
- Preferred Other: Knowledge of volunteer management practices
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We’re bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
EEO/AA/Minorities/Females/Disabled/Veterans
